Category: Research papers for built environment

Academic papers and publications

Airport wayfinding: Easy for everyone

A broad view of the inside of an airport building with people coming and going. Airport wayfinding is good for everyone..Airlines are working to improve accessibility, but airports also need to step up. People with disability are making regular complaints, and older people are likely to just give up travelling by air. Not good for the travel industry or tourism. So a well researched guide is welcome in this space. Wayfinding is far more than just good signage – it starts with the whole building design. Airport wayfinding is about the customer experience and promoting independent travel. That’s regardless of age or ability.

Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities is a comprehensive guide for wayfinding professionals, signage designers, and interior designers. It is published by the US Transportation Research Board’s Airport Cooperative Research Program. It comes with a checklist that emphasises community consultation as part of their universal design approach to wayfinding. The PDF is free but you need to sign in.

Make flying less miserable

Inside the cabin of an aircraft, people are queuing in the aisle to take their seatsWhat brings repeat business to an airline? Improving snack selection, smiling staff, warm welcome messages on video screens? None of these. Anyone who has travelled by air, even those who do it regularly, will know that the aircraft itself is rarely the issue. The issue is anxiety. And you can double that for anyone with a cognitive or physical condition which makes it more difficult. So what can be done to make flying less miserable?

An interesting article in FastCompany explains how the anxiety begins before leaving home. Will I miss my flight? Is my baggage under the weight limit and will it arrive safely? Will there be room for my carry-on? And in the current situation, will I catch COVID? The anxiety continues with queues for passport control, waiting for baggage and finally getting to the destination. No wonder travel is tiring.

So the answer to improving customer satisfaction and repeat business is finding ways to reduce anxiety and smooth the the travel experience. The article makes no mention of travellers who need additional supports, but the content of the article has some good points. It is basically about designing the travel experience to be more convenient and easy to use – aligning with universal design concepts. 

A woman in a blue dress is on a travelator with suitcases.There are lessons here for any business selling an experience. The title of the FastCompany article is, Three shockingly obvious ways to make flying less miserable. 

Airport design can improve travelling experience

Aerial view of a large airport showing seating and shops.

Whether people fly once or twenty times a year, their stress levels are similar. And familiarity with airports does not reduce stress. Many other factors add to increase tension and negative responses. Travel excitement can easily become travel stress. Long waits in security lines, and getting lost in the terminal are just two stress factors. But airport design can improve the travelling experience. 

Airport design has a major role to play in reducing stress levels for travellers. A research study looked at how stress levels are affected by different scenarios within the airport, and what conditions help alleviate this stress. More importantly, what design features create or alleviated stress.

The study found that security screening was the most stressful. Stress reducers were found to be additional seating, art, signage and access to live greenery. Ready availability of charging points for laptops and phones and more personal space also help to reduce stress.

Improving the Air Travelers Experience Through Airport Design is a thesis that has a lot more detail on airport design including security screening, wayfinding, use of colour and visual information. Most people are able to deal with the stressors of air travel, but for those who can’t, improved design elements might make air travel possible. 

 

Copenhagen: the playful city

An aerial view of the power plant showing the landscaping of the green surface of the ski slope on top of the building.Play in urban environments has evolved from free spirits in the streets, to carefully constructed play parks with modular play equipment. The trend is moving back again into adventure play. More broadly, our cities need to be more playful for everyone. This is important for mental as well as physical health. Places that cater for all ages and preferences encourage social interaction as well.

A sunny day in Copenhagen brings out the swimmers at the outdoor baths that are edged with timber boardwalks.An article from Alice Covatta discusses the notion of a playable city. Using a case study of Copenhagen in Denmark she discusses how the concept of play is woven into the fabric of the urban environment. The most famous example, of course, is the ski slope of the green waste power plant in the industrial district. But there is also the outdoor harbour bath at Brygge Park. The key lessons from Copenhagen are a multidisciplinary approach and thinking about play as sustainable design. Reusing wasteland offers plenty of scope for creative design and for playgrounds of the 21st century. And of course, it’s a healthy city approach reaching people of all ages. 

The title of the article is, From infrastructure to playground: the playable soul of Copenhagen. The Journal of Urban Design and Mental Health has more on this topic.

 

Happy homes, friendly neighbourhoods

An older woman walks on a bitumen path in a park. Two older men are sitting on a seat along the pathway.The notion of age-friendly cities is not new, and neither is age-friendly housing design. However, researchers tend to look at one or the other but not both. A study by a group at University of South Australia has sought to join the dots showing the dependency of one upon the other. Creating age-friendly environments begins at home, across the threshold to the street and on to the broader environment. Like any chain, it is as strong as it’s weakest link. While some local authorities are doing their best to be age-friendly in their area, they are not able to influence the design of mass market homes. That is the role of state governments and their control of the National Construction Code.

The report of the study titled, Towards Age-Friendly Built Environment, supports previous research and recommendations. Given that not much is changing, this is another worthy paper. The key point is linking life at home with life in the community and showing how it supports the health and wellbeing of older Australians. This in turn takes the pressure from government funded home modifications and support services – not to mention tax payers.

Abstract: The population of aged people is increasing dramatically throughout the world and this demographic variation is generating different challenges for societies, families and individuals in many different ways. One of the effective approaches for responding towards demographic ageing is to have more evidences on creating age-friendly communities. Despite of having number of researches on ageing, there is limited knowledge on identifying components for developing age-friendly communities and cities. This research therefore, aims at discovering the benefits of properly designed age-friendly communities and interrelationships of key related concepts. To accomplish this aim, relevant research papers have been reviewed and subjected to thematic analysis.This study emphasizes on improving the overall wellbeing of elderly not only by finding out the improvement strategies on the health care facilities but also by finding strong evidences on benefits of designing their housing and immediate outdoor environment. Therefore, this study recommends future research directions on developing built environments responsive to the aspirations and requirements of aged population which can not only assist the adoption and maintenance of an active lifestyle, but it can also be beneficial to the physical and psychological overall well-being of aged population. More studies on planning urban environmental settings targeting aged population can be beneficial to not only aged people but for people from every age group. Thus, these settings will be advantageous for anyone with varying requirements with changing generational needs and lifestyles from a child to a couple to aged people.

Gay neighbourhoods: an urban typology?

Three young men lead a street march with rainbow banners. It's a gay pride event. Gay neighbourhood typology.Last century lesbian, gay, bisexual, transgender (LGBT) individuals felt the need to band together for safety in numbers. Some argue that successive human rights legislation has lessened the need for this to continue. Or has it? The notion that gay neighbourhoods are no longer needed is premature. Other neighbourhoods based on ethnicity or socio-economic factors haven’t completely disappeared.

Alex Bitterman discusses the lack of academic documentation and research on gay neighbourhoods. These neighbourhoods will likely continue and be important to future generations of LGBT residents and families. He argues that gay neighbourhoods are neither dying nor flourishing – just existing – in the same way as any other typology. Gay neighbourhoods will also need to adapt to other trends such as gentrification and affordability. The notion that gay neighbourhoods are self-sustaining, or that they are diminishing is erroneous. 

Bitterman concludes his essay; “Through unglamorous scholarly inquiry, the true account of the evolution and trajectories of gay neighbourhoods will be revealed. To better understand the longitudinal progression of gay neighbourhoods, researchers should endeavour to differentiate between well-established gay neighbourhoods and emerging gaybourhoods, carefully studying the trends and demographics that lead to shifting LGBT populations and changes in gay neighbourhoods. This evolution, occurring in plain sight but largely undocumented, is LGBT history in the making and the opportunity to chronicle these unique and important changes is ours to lose.”

The title of the online essay is, Rainbow diaspora: the emerging renaissance of gay neighbourhoods.  You can also download a PDF copy. 

 

Inclusive approach to public toilet design

Front cover of the report showing a young woman holding up a floor plan drawing of a toilet.Water, Sanitation and Hygiene (WASH) is a basic human right for everyone. And there are both technical and social dimensions to consider.  A four year project in Eastern Indonesia was funded by the Australian Government. The aim was to improve the lives of women and people with disability by focusing on improving access to public toilets. The project report outlines the issues, the context and how the researchers developed an inclusive participatory action research (PAR) approach. 

There is significant learning from this project, particularly about their inclusive PAR method. The method is applicable to any marginalised group. The learning as it applies to women and people with disability are listed and include: attentive listening, accommodating differences in language, meaning and ability, building on individual differences, and encouraging creative expression and being flexible.

The recommendations include being open about the risks, challenges and failures of a PAR project; moving towards more transformative ways of working with marginalised people, and engaging in inclusive dialogue about concerns and contextual issues with all stakeholders.

When it comes to public infrastructure, the humble toilet is essential. No matter where you live in the world, they are essential for getting out and about. For many, toilets make or break any activity outside the home. They are the deciding factor about where to go and how long to stay out.

The title of the report is, Participatory Action Research (PAR) In Practice – WASH for Women and People with Disabilities. 

Project partners included Plan International Australia, Water for Women, and Edge Effect.

Liveable, accessible, sustainable and biophilic: which to choose?

An older man and woman are walking away from the camera down a street. They are wearing backpacks and holding hands.The main aspects of sustainability – social, economic, cultural and environmental – are all opportunities for designers. But what to consider and how to design? An article focusing on ageing populations looks at design for all, universal design, inclusive design, human centred design, and biophilic design. The authors conclude that universal design and biophilic design create the best outcomes.

The article covers many of the well known facts in this field of research, and addresses the different design approaches and terminology. The concept of “sustainable ageing” is discussed in terms of well-being, economic inclusion and the living environment.  After examining all the different approaches the authors conclude:

“However, considering the sustainability requirements, including the circular economy and social cohesion aspects, the most adequate and flexible approach is the universal design concept. The universal design concept, encouraging diversity of users and social integration, is favorable for the implementation of healthy aging and active aging concepts. Moreover, universal design is applicable in the aging at home concept: the design solutions of buildings and environment can be from the start adapted to the needs of the elderly, avoiding the necessity of further reconstructions as the users age.”

A graphic showing a Venn diagram with sustainable ageing in the centre. It is overlapped by social, environmental and economic sustainability.

The title of the article is, “Aging, Living Environment, and Sustainability: What Should be Taken into Account?“  it is a well considered discussion that draws together the many approaches to designing for a diverse population. 

Graphic showing the links between environmental, social and econocmic sustainability to create a suitable living environment for older people.

Abstract: The aging population presents numerous challenges and the design and management of living environments are not an exception. This literature review and analysis brings together topics related to the living environment of the aging population and the concept of sustainability. The article presents the review of the existing design concepts that are applied to planning the environment for the elderly, including (i) design for all, (ii) universal design, and (iii) inclusive design. Furthermore, this review highlights the aspects of sustainability and the peculiarities of the aging population that should be taken into account in the design and management of their living environment. Key points related to sustainable aging are highlighted, and the possibility of complementing the existing design concepts with the concept of biophilic design is proposed in order to strengthen their social, psychological, and ecological aspects.

The graphics are reproduced from the article.

Does universal design cost more in buildings?

xxxSupporters of universal design have long argued that it costs little, if any more, to make buildings inclusive and accessible. However, myths about cost remain and are perpetuated across the construction industry. A feasibility study by HCMA Architecture + Design for the Rick Hansen Foundation in Canada makes another attempt at the argument. In their report, they compare the Foundation’s certification features with Canada’s building code. Then they determine the cost increase by designing to the Foundation’s certification.

The key finding is similar to others. The average new construction cost increase is estimated to be an additional 1% of the construction in some cases. In others, there is no cost. But there is more to this research which reports on three certification levels and several design elements. The other key point is that the building code alone does not make buildings fully accessible. 

There are lots of graphs and drawings and it looks very technical. There are case studies across public, commercial and residential properties. This is a major piece of work at 80 pages with another 200 pages for appendices. Bottom line: the Canadian and Ontario building codes do not meet the needs of people with disability, and accessibility can be achieved with minimal cost impact with thoughtful/universal design. 

There is a very readable (simplified) news article in the Canadian Architect magazine, titled, Inclusive and Accessible Buildings Can be Constructed at No Additional Cost.  Or you can download the full research report, Rick Hansen Foundation Accessibility Certification Cost Comparison Feasibility Study.

 

The feel of architecture

A bird's eye view of the main part of the State Library of Victoria showing long desks radiating out like spokes in a wheel.Some people are more sensitive to the feel of places than others, and this can have a negative impact on well-being. This is an aspect of universal design and inclusion. So, how does it feel when you walk into your local library, or hospital?  Civic buildings are becoming industrial mega-structures, and designing the feel of the building is getting lost. That’s according to Professor Alan Pert. His article in The Conversation begins a discussion about the feel of architecture in a hospital setting. Then he moves onto other civic and public buildings.

The title of the article is Build me up: how architecture can affect emotions. There are links to other interesting articles. Libraries shouldn’t be just about books, and hospitals shouldn’t totally focus on sickness. They should at the very least, make us feel welcome and comfortable, and that includes being accessible and welcoming to everyone.

The noblest architecture can sometimes do less for us than a siesta or an aspirin … Even if we could spend the rest of our lives in the Villa Rotunda or the Glass House, we would still often be in a bad mood. – Alain de Botton, The Architecture of Happiness.

 

Are we achieving inclusive design?

Front cover of inclusive designer book. The Royal Institute of British Architects (RIBA) asked Julie Fleck to write a book about achieving inclusive design, which was published recently. Fleck was asked by Tourism for All whether she thought we are doing a good job with inclusive design. She said the UK has made huge progress since the 1980s when access became a town planning matter. Improved building regulation, including housing, have had a significant impact on the accessibility of the built environment.

The book also provided an opportunity for Fleck to look at what still needs to be done. She discusses the need to challenge perceptions, attitudes and behaviours. These are the factors that exclude and discriminate – often unintentionally. The book also looks at the London “Square Mile” and the 2012 Olympic and Paralympic Games. It has case studies and lots of pictures. The title of the book is, Are you an inclusive designer?  

Overview:

Despite improvements in the last 20 years we still have a way to go before all our buildings, places and spaces are easy and comfortable for everyone to use. This book puts forward a powerful case for a totally new attitude towards inclusivity and accessibility.

This book will empower architects to have more enlightened discussions with their clients about striving for better than the bare minimum. It also challenges the notion that inclusive design is a list of “special features” to be added to a final design. Inclusive design should be business as usual rather than something added on at the end of the development process.

The book is an invaluable resource for students as well as practicing architects. It is richly illustrated with case studies showing both good and bad examples of inclusive design. A thought-provoking text arguing for a step change in attitude. It’s also a guide for practitioners on how to have constructive conversations with clients, and a learning resource for students. 

 

Designing hospitals with dementia in mind

A long wide corridor with lots of confusing lines in a hospital. Need to design with dementia in mind.Most of us feel vulnerable in hospital environments. Usually it’s because of their size, lots of people, corridors and signs. For people with dementia and other cognitive conditions, this can be extra scary. A team of researchers in Ireland gathered the research on designing hospitals with dementia in mind and similar cognitive conditions. They’ve come up with key design themes which are expanded upon in their article:

    • Support engagement and participation
    • Provide a people-centred environment
    • Support patient safety, wellbeing, and health
    • Balance sensory stimulation
    • Support legibility, orientation and navigation’
    • Adequate space to support the particular needs of a person with a cognitive conditions. 
    • Space and supports for accompanying persons and staff

The title of the Cochrane Review article is, Hospital design for older people with cognitive impairment including dementia and delirium: supporting inpatients and accompanying persons. It’s by Grey, Fleming, Goodenough, XIdous, Mohler, and O’Neill.

From the abstract

The aim of the study was to assess the effects of planning and design of hospitals, and to find out which approaches and features affect the health and wellbeing of older inpatients with cognitive condition such as dementia and delirium.

The study also assessed the effects of built environment interventions on accompanying persons. The focus was on any design feature that supports any person accompanying the patient in the hospital. The study also assessed the effects of built environment interventions on staff who are providing care to older patients with cognitive conditions. 

Universal design and dementia friendly hospitals

Front cover of the documentAcademic research and consumer input underpins this comprehensive guide to designing dementia-friendly hospitals from a universal design approach. The guide was developed in Ireland where they estimate almost one third of patients have dementia. Of course, dementia friendly design using a universal design approach is good and inclusive for everyone. The guidelines are available to read online using Issuu software. 

The short video below provides an overview of the design factors to consider in creating a dementia friendly hospital.

Dementia friendly hospitals: An in-depth study

A hosptial room with three empty beds. It looks very clinical and not dementia friendly. The design of the hospital environment can have an effect on people with dementia. That’s the finding of some new research carried out in hospitals where they interviewed patients and family members. 

The title of the article is, Dementia Friendly Hospital Design: Key Issues for Patients and Accompanying Persons in an Irish Acute Care Public Hospital  You will need institutional access for a free read. Or you can go to ResearchGate and ask for the full text. 

From the abstract

The findings are based on a stakeholder engagement process. The research team spent approximately 150 hours observing within the hospital, administered 95 questionnaires to patients and/or accompanying persons. Two structured interviews were carried out with patients and accompanying persons. 

This research confirms the negative impact of the acute hospital setting on older people with cognitive impairments including dementia and delirium. The research points to the value of understanding the lived experience of the person with dementia and accompanying persons. The voices of patients, particularly persons with dementia, are a crucial element in helping hospitals to fulfill their role as caregiving and healing facilities.