An architectural triumph that fails its patrons. If ever there was an example of how not to design a public library, this has to be it. All because the architects failed to check with any user groups. The architects still maintain the issues are just “wrinkles” in the design, not flaws. However, bookshelves lay empty, bleacher seating is sealed off for safety reasons, baby strollers block the walkways, and that doesn’t include the issues for people with disability – patrons and staff alike. Clearly they thought the ADA was nothing to worry about. Nevertheless, the building offers wonderful views. The article is from the New York Times, New Library is a $41.5 Million Masterpiece. But About Those Stairs. It explains the issues in more detail and has more pictures. There is also a news video from Spectrum News with the story. A salutary lesson in remembering function as well as form in design.