Buildings from previous centuries didn’t consider access and inclusion, so the two don’t go together well. Historic England has taken on the challenge with their updated guide, Easy Access to Historic Buildings. The guide also includes information for businesses and attractions within an historic site, such as shops and cafes. These places aren’t necessarily historic, but add to the overall visitor experience. The guide can be downloaded in sections.
Historic landscapes, gardens and open spaces are there for everyone to enjoy. Historic England has produced a guide for anyone working to open up historic sites to a wider audience. This edition promotes an inclusive approach to ensure that every visitor to an historic park, garden or landscape has a meaningful experience – not just physical access.
Property owners and managers designers, and planners should find the guide helpful in tackling all aspects of the visitor experience. The key elements of the Easy Access to Historic Landscapes guide are:
- Why access matters
- Planning better access
- Making access a reality
- Published sources of information
- Where to get advice
Access to hotels for people with hearing loss
One of the first things hotels can do is ensure room TVs have subtitles/captioning and a remote that activates it. Many streaming services that hotels offer have captioning and a TV without access to this function is very frustrating.
The Inclusive Hotels Network in the UK has a guide for hotels for people with hearing loss. It covers the built environment, technology and management of services. The customer profile section is also useful with some facts and figures about travellers and visitors. Degree of hearing loss varies greatly from difficulty with speech discrimination through to total deafness. So there is no one-size-fits-all solution.
There are more resources in the Travel and Tourism section of this website.