Tourism Australia has a list of resources for accessible tourism on their website. These resources are useful for both businesses and travellers. They are:
Inclusive Tourism (online training)
“Accessible tourism is the ongoing endeavour to ensure tourist destinations, products and services are accessible to all people, regardless of their physical limitations, disabilities or age.”
Understanding the opportunity for Australia in Accessible Tourism is a research study conducted in 2017.
There is more information and research papers in the travel and tourism section of this website.