Let’s play together in NZ

The idea of inclusive playspaces is catching on. More design thought is being given to making them more welcoming and accessible for everyone. And it’s not just about children with diverse needs: parents and caregivers require design thought too. A case study from Auckland, New Zealand is a good example of how to create playspaces. So, let’s play together!

An article in the Journal of Public Space explains the project in detail. The project began with a review of the existing facilities and how to achieve the outcomes within budget constraints. The park was also a popular fishing spot so this also had to be considered in the planning.

Aerial view before construction. Let's play together project.

Locating the playground, car park and toilet together enables families to stay and play for longer.

The aerial view shows the separation of the toilet (L) from the existing play area (R).

The co-design process

The Manurewa Local Board contacted multiple organisations to invite them to participate in the co-design process. The co-design process was driven and guided by a project team, which consisted of a landscape architect and a project manager.

There was concern that using a co-design method would take the project over budget and require bespoke playground equipment. These assumptions proved not to be the case. Indeed, the learning from the process will be with the participants for all future projects.

Two draft concept plans were created and three outcome measures were set. These were:

  • Accessibility and inclusiveness
  • Overall connection
  • Increased utilisation

The article goes into detail about the play features and equipment and the adult and child change facilities. Bilingual signage in the park shows pride in the area’s strong Māori identity. Co-design methods might take a little longer but the pay-off is worth it. It’s worth doing for the great learning experience for all involved.

The title of the article is, Te Pua Keith Park – Nau mai, Haere mai Let’s Play Together. The article has many photos that highlight the key areas of the playspace. There’s a useful reference list as well.

There is also a magazine article that shows photos of the many park elements and features.

The communication board in the playspace.
The playground communication board

From the Abstract

Play equipment included vestibular, visual, and auditory pieces as well as a customised 2m high wheelchair accessible play tower. Caregivers could play with their children through smooth and step-free surfaces and an adult and child swing.

Communication boards were collaboratively designed with visual images representing various features of the playground. QR codes linking to online videos with New Zealand Sign Language were also provided.

The toilet facilities were crucial for many families, including those with bigger children or teens. Keith Park worked with a leading toilet manufacturer to co-design a bespoke double toilet block with enhanced accessibility features including an adult-sized change table.

Every aspect of the park was carefully selected and designed including fencing, furniture, plants and colours. Colour was used to guide children with low vision and created a play circuit to assist neurodiverse children. The playground welcomes all to play, which is a core tenet of child development, socialisation and participation.

Editor’s comment. If we keep using the term “all-abilities” it will always be considered “for disability” and not “normal” for everyone. This quote from the article is a case in point:

Manurewa Local Board “requested an all-ability playground, but also wanted to see Te Pua Keith Park be the best playground in Manurewa and be considered a local destination.”

Consequently, we should just use the term “inclusive” and drop “all-abilities” from our vocabulary to prevent the notions of being “special” in some way. Otherwise it isn’t inclusive thinking.

Museum design with equity and dignity

The spiral design concept of Guggenheim Art Museum remains one of the most inclusive design concepts. That’s because everyone experiences the museum in the same way. It delivers equity and dignity, and of course accessibility for everyone. It’s universal design.

View of exterior of the museum showing a giant box shape cantilevered over the building's ground level glass facade.

Designers of the new Olympic and Paralympic Museum in Colorado Springs re-imagined the spiral theme. And they involved Paralympic athletes in the design process. 

Similarly to the Guggenheim, all visitors enter the museum on the ground floor. They take an elevator to the top of the building, and gradually wind their way down the spiral. The architects say that connectivity was the biggest architectural idea of the project.

Their initial idea was to have the spiral at the centre. The early design concept evolved after consultation with Paralympians and the spiral moved towards the outer edge of the building. This was so the ramps are more gradual and more circulation space was included. And it’s not just about wheelchair users.

The Museum website has a Plan Your Visit page that gives information about accessible media, audio descriptions, wheelchair access, tactile information, open captioning and American Sign Language. There are more personalised services available. The website has a great video giving an overview of the building design and the museum experience. 

The title of the article in FastCompany is, The U.S. Olympic and Paralympic Museum, celebrates all athletes – and was deigned for all visitors.  Perhaps we need more public buildings designed on the spiral theme. And more public buildings involving users at the design concept stage.

Universal Design for Museums

Many museums and historic buildings were built before anyone thought about accessibility and universal design. So, what’s the best way to keep the heritage values? A group of researchers decided a universal design approach would work. 

In their paper, the researchers discuss universal design in the context of historic buildings and evaluation checklists. Each of the 7 Principles of Universal Design are discussed in the museum context and applied as if they are a checklist. 

A view of the historic museum showing single story buildings.

The origins of museums are linked to one of the basic human activities – collecting.

The Graz Museum Schlossberg is used as a case study and exemplar of universal design. The researchers claim that universal design principles are incorporated well. This is largely due to recent renovations where architects would have current knowledge of access and inclusion. The short video below gives an overview of the building.

The article, Universal Design Principles Applied in Museums’ Historic Buildings has several photographs to illustrate points. There is a chart with the 7 Principles showing what aligns with each of the Principles and what doesn’t. 

“This article demonstrates theoretically, and practically, through the case study, that it is possible to apply UD principles even in a difficult terrain and historic environment, and combine it with the effort to preserve the historical value of the place in a very aesthetic way.

Editor’s note: The concepts of the 7 Principles of Universal Design were devised in the 1990s and the concepts have evolved. The Principles are a good beginning, but applying them as a checklist defeats the objects of learning through iteration and co-designing with users.

User perspectives of a theatre

Older adults are often excluded from participating in social and cultural activities and that includes going to the theatre. Some theatres recognise this and include productions with closed captioning, audio descriptions and sign language. But what are user perspectives?

Universal design principles go beyond physical access to the theatre. People with hearing loss use extra cognitive effort to understand speech and this detracts from the enjoyment of the performance. Many give up going because of this.

Two women are on stage. One is lying down and looks dead. The other leans over her with grief.

According to the United Nations everyone must have access to the performing arts as a basic human right (2006).

An article on the user perspective of a performing arts theatre cites three principles of universal design for hearing.

  • The first is to optimise the hearing environment by paying attention to reverberation time and background noise.
  • The second is to optimise the distance between speaker and listener such as optimal seating and use of hearing assistive technology. Making sure the technology is maintained and fully functioning is also important.
  • The third is to optimise opportunities for people to choose the type of interaction they need.

A universal design approach is about including as many people as possible. People who cannot be included will need assistive services or devices. This is the case for live performances. Physical access is just the beginning, being included takes additional thought and technology.

Principles of universal design

The researchers used the classic 7 Principles of Universal Design to analyse the results of a questionnaire about their theatre experience. All participants attended the same theatre performance. Although the theatre staff were aware of the study, they were unaware of the chosen performance.

According to user feedback theatre employees contributed significantly to the access and use of the theatre. Availability of an elevator, accessible bathrooms and easy-to-open doors were all positives. The barriers related to external walkways, noisy lobby, crowded hallways, and steep staircases with no handrails.

The hearing assistive technology was not functioning and it was also difficult to hear ushers and oral announcements. Other issues were the size of the font on the playbill, and poor signage from the carpark. Lack of sufficient bathrooms during intermissions is probably common in all theatres.

A graphic of the theatre masks of comedy and tragedy.

For everyone to enjoy a theatre experience, mobility, vision and hearing must be considered especially for older theatre patrons.

In this study the feedback was given to the theatre manager. Several issues were addressed in recent renovations and ongoing staff training. Asking users for their experiences and feedback is a great way to maintain customers and improve cultural experiences.

The title of the article is, User Perspectives of Accessibility and Usability of a Performing Arts Theatre.

A related article from the Design Council reports similar results.

Inclusive Theatres as Boosters of Well-Being: Concepts and Practices, discusses social wellbeing by being able to enjoy performances and focusing on people rather than barriers.

Also see another article on captioning for live theatre.

Abstract

Older adults often have limitations due to normal ageing, which interfere with their ability to attend theatre performances. Mobility, visual, and hearing impairments can limit the experience older adults have as they engage in these cultural offerings.

In this study, 20 older adults (age range 65-78 years; 15 females, 5 males) perspective of the usability and accessibility of the physical environment before and during a musical performance was studied for one urban performing arts theatre.

Participants completed a self-assessment questionnaire, identified accessible features, barriers to access, and made suggestions for improvements.

Results showed that the participants had mixed experiences, some participants mentioned accessibility limitations in the built environment, and others regarding communication access.

Most participants would recommend the theatre to others. Following up on the recommendations will improve theatre access for any individual with mobility, visual, and/or hearing limitations.

Inclusive visual art

How can we include people without vision in the visual arts? A collaboration between the Queensland University of Technology’s Design Lab and Art Museum decided to find out. The result was a co-designed inclusive visual art project titled Vis-ability.

Co-researcher Megan Strickfadden audio-describing a painting.

The Vis-ability project pushed the boundaries of universal design to discover multi-sensory experiences.

Equal access to art and cultural heritage remains limited. As a consequence, it privileges people with sight. Cultural institutions are a draw for tourists, but few are considering equitable access to exhibits.

A team of 35 researchers and people with lived experience of blindness or low vision, co-designed 12 outputs. The process proposed alternative ways of engaging with the art collection and expanding understanding of visual art.

Front view of the tube shaped tactile model with two hand shapes indicating it can be touched.
Front view of a tactile model
A tube shaped tactile model with raised portions inside the tube. Someone has their hand at the opening touching the mode.
Side view of a tactile model

The project emerged from Janice Rieger’s conversations with people who are blind. They found it was pointless going to an art gallery or museum because they were told that “art is only for the sighted”.

The Vis-ability exhibition opened in April 2019 at the QUT Art Museum. Visitors had the opportunity to experience tactile models and audio descriptions of selected works on display. Visitors were encouraged to think about senses other than sight when engaging with the artwork. More in-depth understanding of the works added a new dimension to the experience of art. Audio pods concealed the paintings so that all visitors would have to ‘hear the painting‘ before seeing it.

When you went into the exhibition you could see the paintings, you could touch the paintings, and you could hear the paintings. Even people who consider themselves able bodied appreciated that.

Prof Janice Rieger

The Vis-ability exhibition was co-designed with people with disability and reached an audience of 4 million globally. Funding for the project came from the EU Commission and in-kind support from institutions in Canada and Australia.

The title of the short paper by Janice Rieger is, Vis-ability: Design Cultures of Inclusion in Australia and Globally.

Editor’s comment

I was lucky to be involved in the early stages of this project. I joined a workshop where different groups attempted to interpret a painting by creating a tactile model using paper, glue and an any other materials available. The process of creating the model was a learning exercise for everyone involved.

Touching artworks in regular art galleries is forbidden, but in this instance, tactile experiences were encouraged. This added another dimension for people who are sighted. As with many things designed for a particular disability, it turned out good for everyone – yes, universal design!

The top picture was taken during a workshop session. It shows Prof Megan Strickfadden, a co-researcher, audio describing a painting.

Literature review of playspace guides

There’s lots of different terminology covering the topic of inclusion and diversity, but they all generally mean the same thing. On one hand, the very nature of inclusion and diversity should allow for different ways of understanding the concepts. On the other hand, researchers who are seeking clarity on the topic find mixed terminology difficult to work with. A literature review of playspace guides is a case in point.

Two small boys are crouched by the side of a pond and are reaching into the water.

Inclusive playspace guides have different ways of explaining how to be inclusive.

The United Nations and other international organisations use the term “universal design” but it’s not universally used. Many other organisations use inclusive design and accessible design. A research team in Ireland decided to look at playspace guidelines to find out more.

Playspace guides often use the term “universal design” but they don’t always mean the same thing. A scoping review found 27 guideline documents where 13 of them referred to universal design approach for inclusive playspaces. While they referred to a universal design, they used this term interchangeably with accessible design and inclusive design.

Playspace aims are the same

The 13 guidelines referring to universal design described the general aims as:

  • Moving beyond minimum accessibility to maximise varied play opportunities and social integration
  • Creating a space where everyone feels welcome
  • Providing the same or equivalent experiences and activities
  • Designing a space with accessible, inclusive routes and infrastructure, and relevant ground and elevated level activities.

Of the remaining fourteen guideline documents not referring explicitly to universal design, 10 utilised inclusive design in combination with accessible design. However, the explanations of inclusive design were the same as those for universal design. Two documents used accessible design exclusively, with a greater focus on children with disability.

A play area showing brightly coloured poles and a boardwalk leading to equipment.

The core concept of inclusion underpinned all the guideline documents.

The researchers found that less than half the guideline documents referred to the classic seven principles of universal design. Instead, they articulated their own principles. They lament that this is problematic claiming it adds further confusion about what an inclusive playground is or should be.

The researchers conclude that creating inclusive playgrounds likely needs a tailored version of universal design. Their conclusion suggests they believe there is one ‘correct’ way of applying universal design – that is, using the 7 principles. It also assumes that the principles of universal design have not evolved since their inception more than 25 years ago.

The title of the review is, Designing public playgrounds for inclusion: a scoping review of grey literature guidelines for Universal Design. The extensive reference list is good for finding playspace guides from the English-speaking world. It includes well-known Australian guides, but not the landmark Everyone Can Play guide.

Social inclusion for playgrounds

Two children are climbing on a rope web obstacle course.

Social inclusion is just as important as physical inclusion in playgrounds. So it isn’t always about special equipment or design.

It seems really difficult to create inclusive playgrounds without making them sound as if they are special places for children with disability. That was one finding from research in Switzerland. A commonly shared perspective was that a playground is only inclusive if it has special equipment.

So moving from “all-abilities” to “inclusive” might not have taken us any further forward in designer attitudes. But we don’t need a special label – a playground is a place for people of all ages – for everyone.

An inclusive playground could be any playground as long as children with disabilities are welcome there.

Study participant

The presence of other children with disabilities was important to give a feeling of belonging. This was particularly the case when other parents displayed negative attitudes towards their children.

Invisible barriers

The researchers found that lack of relevant policies and support from politicians was a key barrier. Participants felt that inclusion is not a policy priority when designing playgrounds. Consequently, funding to improve playgrounds was not forthcoming.

Despite years of global and international campaigning by disability groups, attitudes towards children with disability remain mixed. The classic claim is that there are so few children with disability in playgrounds (because you don’t see them). So why go to such lengths to make all playgrounds inclusive: “Because no child with a disability is coming anyway.”

Negative attitudes remain in the community leading to judgmental attitudes by parents of children without disability. Consequently, parents of children with disability did not feel welcome. So physical accessibility is only part of the story of inclusive playgrounds.

The title of the article is, Designing inclusive playgrounds in Switzerland: why is it so complex? Although the research is specific to Switzerland, the findings would apply in many settings. The researchers conclude that a universal design approach, which considers social inclusion, is the way forward.

The New South Wales Government is updating their very successful guide, Everyone Can Play.

Abstract

Playgrounds designed with the intention to be inclusive are one approach to creating equal opportunities for all children, including those with disabilities, in terms of their right to play. However, when building inclusive playgrounds, the focus is often limited to the physical environment.

Yet, studies investigating children’s play in inclusive playgrounds have shown that other aspects of inclusion, such as social inclusion, are equally as important as the physical environment. Nevertheless, there is a lack of knowledge about how inclusion is considered in the design of inclusive playgrounds.

Therefore, this study aimed to explore the design and use of inclusive playgrounds among people involved in the provision of inclusive playgrounds and advocates of children with disabilities from a Swiss context. Four focus groups were conducted with 26 participants involved in providing inclusive playgrounds or having a professional or personal relationship with children with disabilities.

Results revealed no uniform understanding of inclusive playgrounds. Barriers to inclusive playground provision included negative attitudes, lack of knowledge about
inclusion and the absence of policies for inclusion.

Through the focus group discussions, it was proposed that a community network is needed, to bring together children with disabilities and their families with playground providers when designing inclusive playgrounds. In this context, user involvement can inform the design of playgrounds and support the understanding of the needs of people with disabilities in playgrounds, among other things.

To enhance inclusion for children with disabilities on inclusive playgrounds, design approaches that consider social inclusion, like Universal Design, are proposed.

Inclusive Play guide from South Australia

Front cover of inclusive play guide.

Inclusive play enables everyone to connect with their surroundings, with other people and with themselves.

The South Australian Government has produced a practical guide making playspaces inclusive. Connection is a key element: Connect with place, Connect with each other, and Connect with self.

  • Connect with place: A place without barriers that is easy for everyone to acces and enhances the existing environment.
  • Connect with each other: Facilities and equipment that encourage everyone to interact and play with each other while feeling safe and welcome.
  • Connect with self: An experience that help every individual activate their senses, stimulate their imagination and challenge their limits.

The process

The first step in the design process is checking that everyone can get there and access the place. The second step is to make sure everyone can easily find their way around. The third step is to remember access to the fun stuff – is the equipment accessible? Environmental factors such as shade, natural features and nearby accessible facilities conclude the list.

The guide continues with advice on community consultation, encouraging intergenerational activities, and thinking about amenity – seating, toilets, lighting and safety.

The guide touches on aspects of play such as considering the senses and challenging activities across ages and levels of capability. The document concludes with some checklists for the preceding elements. These cover access, landscaping elements, layout, safety and location.

The guide is easy to follow and shares some similarities with the NSW Government’s Everyone Can Play guide.

You can download the guide from the South Australian Government website.
The document was found in a literature review of universal design play guidelines. The review is titled, Designing public playgrounds for inclusion: a scoping review of grey literature guidelines for Universal Design.

Books for everyone with universal design

Girl sits with a book flicking pages and looking a little unhappy. Reading is a skill that some people find difficult or onerous, so they miss out on reading for pleasure. But making books more accessible is more than just applying Easy Language. It also requires thoughtful layout, font and use of images. The Books for Everyone Framework describes the book making process from writing to publication. 

Matching readers to the “right book” is more than the issue of genre or reading interests. Readers have varying language skills, functional differences and are neurodiverse. So the question for the publication industry is, “How can they work for inclusion of all types of potential readers?”

An article from Norway describes a case study of how the Books for Everyone (BfE) framework was used for five fictional books. These books were written by different authors, illustrators and publishers. The article provides suggestions for the publishing industry to accommodate reader diversity in the future. 

A universal design perspective

At the beginning of 2000, books in Norway aimed at adults with dyslexia were often simplified versions of more complex books that were already published. Taking a universal design approach led to an awareness that books should still aim for high quality. 

Rather than just simplifying text, more attention was given to how Easy Language can create high level literature. Consequently, BfE started cooperating with highly qualified authors, graphic novel designers, illustrators, and publishing houses in making new books.

The target groups for Easy Language books was broadened from people with cognitive impairments to everyone who will benefit. The primary target group determined the main adaptation approach applied. At the same time, these adaptations would most likely benefit other readers. Consequently, the universal design aspect of Easy Language was incorporated into the BfE framework.

It is interesting to note that in the last 22 years, Norway has embraced universal design across the built and digital environments. Consequently, it is no surprise that they are now applying the concepts more broadly. 

The processes and framework are described in more detail in the article, The Development and Production of Literature Within an Easy Language and a Universal Design Perspective. The article is open access.

Abstract

Finding suitable books for pleasure reading is difficult for many people with reading challenges. Consequently, authors and publishing houses must consider user diversity when developing books.

Easy Language comprises an important component, which is closely related to other elements which together constitute accessible books, such as layout, fonts and use of images. Moreover, extensive user testing and involvement must ensure that the books meet the requirements of the readers.

This paper presents The Books for Everyone (BfE) Framework, which describes the process from initiation to publication and promotion of Easy Language books, using Norway as a case study. The BfE Framework is illustrated through examples from books and related to the reception and understanding of various user groups.

A Market Place for Everyone

A crowded public market place.Getting people out and about relies on having places that are accessible and provide safety and comfort for everyone. Markets are one way to activate space and encourage people to get out and about. But they don’t happen by accident. The secret of a market place for everyone is that there is plenty to do and is accessible and inclusive for all.

Creating sociability in public space is often the most difficult aspect of placemaking. Markets are gathering places that can help the socialisation process. Research indicates that socialising is one of the main reasons people visit markets. 

Public markets provide economic opportunity, bring diverse groups together, promote public health, and activate space. More importantly, they encourage people to get out and about. 

 

Wheel shaped graphic showing six elements of public markets: Activates Space, Brings people together, promotes public health, renews neighbouroods, economic opportunity, links urban rural communities.

 

Placemaking Europe’s Project for Public Spaces has seven principles for a successful market city. They are briefly listed below. 

Seven principles of market cities

1. Variety: A market city includes both food and non-food markets across a city-wide market system.

2. Collaboration: A market city collaborates with diverse partners and stakeholders. They include advocates for health, community services, not-for-profits as well as government agencies. 

3. Measurement: A market city measures the value of its markets especially for vulnerable neighbourhoods. The quality of physical access and facilities and the health impact. Analysing all aspects of social and economic outcomes helps to develop a city-wide market system. 

4. Resilience: A market city has facilities for storage, processing and distribution of food and goods produced in the region.

5. Excellence: A market city invests regularly in its facilities which includes maintaining existing structures. It also invests in well trained staff to operate the market system. 

6. Opportunity: A market city supports vendors to start a new business or expand an existing one.

7. Place: A Market City recognizes that its markets are public spaces that celebrate cultural heritage. Public spaces in and around markets are safe, accessible, attractive and inclusive.

The picture above shows a very crowed market place which some people find uncomfortable. Not everyone enjoys being with so many people being close together. To be inclusive, markets also need quiet spaces for resting, and facilities that support people with physical and sensory disabilities. 

The best way to achieve an inclusive market place is to begin with community consultation – the first step in all placemaking. 

Placemaking Europe has an extensive toolbox of placemaking guides and manuals and is worth browsing. The toolbox begins with three key elements; know your community is the first step.

 

Sports facilities for whole communities

Artist impression of new home for Matildas and also the whole community..
Photo courtesy Football Victoria

Sports facilities are moving beyond a changing room and narrow benches for spectators. Larger sports facilities are being designed for whole communities, not just sports teams. It has to be a social, economic and environmental investment. Belinda Goh from Populous provides some insights into the design processes behind two case studies. They cover cultural diversity, connection to country and including women in the design of sports facilities. 

The focus of Belinda Goh’s presentation for the NSW Office of Sport webinar was two case studies. The designs were underpinned with a universal design approach using extensive community engagement strategies. Co-creation and co-design were essential to the success of the designs. 

Goh explained that sports facilities should integrate community and grassroots activities with these projects. She uses examples of major professional sports teams bringing women into elite sports. So she is talking beyond standard design thinking to deliberately designing women into these facilities. But this made for more inclusive facilities overall. 

Goh discusses how beginning with a focus on including women has matured into an approach for all Populous’ designs. It is about being more inclusive, equitable and universal in their approach. She says it also about going beyond access codes to making people feel like they belong. 

Considering culture

In a second case study she discusses the new multi-use sports facility on the mid north coast of NSW. This project posed some additional challenges. It involved delving into the “why” of the project and significant community engagement. The area has a high Indigenous population as well as the largest Sikh population outside India. 

Apart from consulting with sports organisations, they talked with people from arts, youth, and the nearby high school among others. In considering the culture of the spaces they also included the concepts of universal design and access to all spaces. 

Belinda Goh’s presentation is engaging and worth a look in the video below. 

There is more on the ABC news website about the Matilda’s new home. Well, not so much a new home but a first home. The facility will also house a sports science centre, a gym and recovery rooms. 

Gym equipment designed for disability

A team of industrial designers have used a universal design approach to creating gym equipment. Their paper explains their process, but more importantly, there are images of various designs for aerobic equipment. A great addition to any gym but essential for disability sports organisations. 

The title of the paper is, Development of Aerobic Exercise Equipment Using Universal Design: Treadmill and Arm Ergometer

 

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