Jos Boys’ latest book Disability, Space, Architecture: A Reader, is a collection of both academic and personal accounts of how the built environment is experienced by different people. It explores the interconnections between disability, architecture and cities. The writing style is mostly non-academic and includes chapters from a man who is blind and a woman who approaches universal design from a feminist perspective.
This book follows Doing Disability Differently, which was published in 2014.The Architectural Review online publication has an interesting, if short, review of the book in which Jos Boys argues that rethinking ability and architecture offers a powerful tool to design differently. It asks the intriguing question: can working from dis/ability actually generate an alternative kind of architectural avant-garde?
Universal Design for Learning (UDL) has many followers with much academic writing and conferences about the topic. Indeed, Google searches on “universal design” usually bring up more items on UDL than any other topic.
Capp’s key message is similar to that when designing the built environment: design at the beginning – don’t try to add it in later. It’s too messy and time consuming.
Abstract
In June 1994 the Salamanca Statement called for inclusion to be the norm for students with disability. Goal one of the Melbourne Declaration aims to provide all students, including students with disability, access to high-quality schooling. The Declaration also seeks to reduce the effect of disadvantage, such as disability, on students. Unfortunately, this is not always the reality in Australian schools.
Long standing schooling practices are ineffective for some groups of students, and continuing to do what we have always done will perpetuate rather than eliminate the achievement gap (Edyburn, 2006). One solution to addressing the needs of diverse learners, such as students with disability, is the Universal Design for Learning (UDL) framework.
UDL as a set of principles allows teachers to develop inclusive lessons by planning to the edges of a class, rather than to a core group of learners. Supports and scaffolds are proactively built into the instructional methods and learning materials enabling all learners’ full participation in the curriculum (Hitchcock, 2001).
Retrospectively fitting lesson plans with adjustments based on flawed assumptions about the homogeneity of a core group of students consumes much time, and money, with only modest effectiveness. These retrospective adjustments are only the first step towards inclusion (Edyburn, 2006; Hitchcock, Meyer, Rose, Jackson, 2002). By being ‘smart from the start,’ UDL allows classroom teachers to develop lesson plans that are inclusive for all students.
Do architects design first and worry about legislation later or is it the reverse? Danish researcher Camilla Rhyl decided to find out in the context of increasing universal design in the built environment. She found that the legislative interpretation takes precedence over architectural interpretation and is perceived as limiting creativity and architectural quality. So, can universal design and cultural heritage work together?
Architects work with sensory, social and cognitive aspects of design, but there is no legislative reference to this part of their work. Rhyl’s book chapter is not open access, but the abstract is informative.
From the abstract
One of the main obstacles to increase universal design in the built environment is understanding it as architectural concept. Based on research findings the legislative interpretation of universal design often takes precedence over the architectural interpretation. As such it is perceived as limiting to creativity and architectural quality.
However architects at the same time work consistently with sensory, social and cognitive aspects of architectural quality. However, there is no legislative universal reference to this part of their work.
The article shows how their methods, values and architectural thinking is built on a foundation of multisensory inclusion and quality, only they do not perceive this understanding as being universal design in the general and legislative manner.
There seems to be an apparent gap between their values, methods and architectural thinking and the way universal design is presented and perceived currently in Norway and Denmark.
Using an example of a cultural heritage project the article demonstrates how it is possible to interpret universal design in cultural heritage practice. And without compromising architectural quality or universal design. Rather, it expands and develops architectural understanding of the possibilities of universal design.
Speaking about Singapore’s experience at the 2nd Australian Universal Design Conference, Ms GOH Siam Imm said,“Barrier-free accessibility encourages a mindset that you design a building first and then you start removing barriers to comply. That’s no good. We needed people to think accessibility first, not last.” That is when in 2013 they incorporated universal design concepts to think beyond wheelchair users to all users.
Ms Goh explained how their journey began in the 1980s with basic access provisions, but the onset of an ageing population meant a re-think for this Garden City. Twelve storey residential buildings now have lifts to all floors. But the private sector is another matter and their innovative incentive scheme has gained traction. Ms Goh ended question time saying that in her view Australia needed a central body to help disseminate the concepts of universal design and to form alliances with other countries to share knowledge and best practice.
The edited transcript of her presentation (from live captioning) explains the history and the incentive schemes for the private sector. The full transcript is also available.
Home design magazines now feature larger bathrooms with larger fittings, such as freestanding bathtubs. The room has gone from being a purely functional space to one of relaxation and wellbeing. Consequently, the design of small bathrooms is somewhat ignored.
Designing for Small Bathroomsby Sivertsen and Berg, of Oslo and Akershus University of Applied Sciences, Norway, seeks to address this. Their research question was how to achieve the same sense of wellbeing in small bathrooms using universal design principles. It’s an open access article.
Note that the image does not indicate universal design features. A free-standing bath becomes unusable if grab bar support is needed in the future. The shower cubicle is small and not step free.
Abstract
This paper will focus on how to design a series of bathroom products that work well for small bathrooms using the principles of universal design. In home culture research, Quitzau and Rřpke has studied bathroom transformation from hygiene to well-being.
Bathrooms are one of the rooms in apartments that do not have good solutions for small spaces. This is unfortunate since it is the bathroom that has the least amount of space in urban apartments. This leads many people to have too little bathroom space due to furniture, toilets, showers, etc.
In today’s society, the bathroom is no longer just a purpose room. It is used for relaxation and wellness. This has led to a trend where large furniture, such as freestanding bathtubs, dominate today’s market. This in turn allows the few solutions that exist for small bathrooms to remain poorly conceived.
The research question was therefore how to create solutions for small bathrooms to get the same sense of well-being as in larger bathrooms through universal design principals. The study used the principles of universal design, observations and in-depth interviews.
This study can help to create a greater understanding of how to design small bathrooms. It will be relevant in a cross disciplinary field, including for professionals in plumbing, product design and technical solutions. This will also increase the well-being of users of the bathroom.
Australian developers claim apartment living is the top choice for downsizing to a home with level entry. However, level entry into the home is only one universal design feature. When it’s time to upgrade the kitchen, this this is also the time to include universal design features.
While apartments usually provide a level entry, the internal design of the dwelling may not support people as they age. Apartment kitchen design is an important consideration and is tackled in an article from Korea. Wheelchair circulation spaces are the key element which means the designs suit other mobility devices.
The title of the article is, Application of Universal Design in the Design of Apartment Kitchens. The article includes several drawings of different sized kitchen layouts based on the analysis of user reach range and other capabilities. Technical specifications are included.
The authors note specialised housing designs for people with specific limitations are still needed. A better alternative is to make mainstream housing more usable and universal for the highest number of people.
From the abstract
The purpose of this study is to suggest designs for apartment kitchens without major redesign for older people and people with disability. According to the concept of universal design, five criteria for analysis were developed based on research on the mobility of wheelchair users: clear floor space, work flow, universal reach range, area for later use, and safety. Using the criteria developed, the accessibility and usability of five kitchen subtypes were investigated through the analysis of architectural documents.
The result shows that modification of the locations of the refrigerator, sink, and range was mainly required for appropriate clear floor space, work triangle, and countertops. Alternatives to five unit types were suggested without the need to increase the current kitchen size.
A Useable Kitchen
A useable kitchen is a must and it is often the details of the design that make the difference. Once the overall working space has been thought through, the fittings become the focus.
Lifemark in New Zealand has partnered with Blum kitchen products that help make any kitchen more functional regardless of level of capability to open, grasp, or carry things. Drawers instead of cupboards are now standard in kitchen design, but storing items logically and tidily is another matter.
Abigail Elliott: STEP Up – Shape your space.The Victorian Government has been proactive in implementing universal design in sport and recreation. This presentation has good information and explanatory graphics that can be applied in other situations.
Anthony Hogan: Acoustic Accessibility: The issue of controlling social noise. Understanding speech is what keeps people socially connected. The presentation at the conference included simulations of what speech sounds like to people with hearing loss thereby explaining why acoustics are an important consideration in building design.
Emily Steel: Beyond Ramps and Signs – design for neurodiversity. Community understanding about cognitive differences is improving. Emily’s presentation outlined barriers and facilitators for inclusion of a neurodiverse population, which of course, is good for everyone.
Cobie Moore: Aesthetics, Design and Disability. Cobie wants to see more thought going into the designs of some basic assistive technologies, such as pen grippers and walking frames. Designers fail to consider the notion that people with disability also appreciate attractive designs. Their designs might be functional, but ugly designs are stigmatising and therefore do not meet with the concept of inclusion. She takes us through the steps of “designing with aesthetic appreciation” and collaborative design. Cobie is a design student and says her study is informed by her disability.
Lee Wilson: Universal Design meets the Exit Sign. Emergency egress is an important factor in building design. No-one wants to get left behind. Lee presented the process of advocating for and designing exit signs that could be understood by the majority of people. Exiting a building during an emergency can be a fraught and frightening process for wheelchair users and people with mobility difficulties particularly when the only way out seems to be a stairway. People who are deaf or hard of hearing, and people who are blind or have low vision were also included in his presentation.
Nicholas Loder and Lisa Stafford: Moving from the margins in design education. Nick and Lisa focused on “spatial justice” in their presentation. They also gave an overview of some research on design students and their approach to universal design. They conclude that most design degrees do not embed universal design in full degree courses, that is, if they introduce the concept of inclusion at all. Usually it is taught as a disability compliance factor.
Simon Darcy: Beyond the Front Gate: Universal mobilities and the travel chain. Simon presented a keynote address focused on tourism and transportation and how the travel chain needs to be seamless. People with disability travel as much as the rest of the population and for the same reasons. The only area where people with disability travel less is to employment. Simon presented some interesting graphs comparing the rates of travel by people with disability and those without, as well as some of his own travel experiences as a wheelchair user. But just being able to go from home to the local tavern is also just as important as global travel.
Di Winkler & Justin Nix: An innovative housing and support project. The Summer Foundation is progressing the concept of inclusion with specialised accommodation and support for people with significant disabilities. While this project is not an example of universal design per se as the dwelling design is a specialised design, it does meet the concept of inclusion in terms of placing this accommodation type throughout a particular neighbourhood or multi-unit development. The presentation provides many photographs of two major projects. The Summer Foundation was set up in response to young people being inappropriately accommodated in aged care facilities.
Evan Wilkinson: Design for Everyone Guide. The Guide is practical, free to use and caters for a range of design skills and backgrounds. The Victorian Government makes universal design principles a key part of their funding requirements. Evan gives several examples with lots of photos of sporting infrastructure. The presentation included a video which is very useful as it shows an architect, Peter Maddison, explaining the reasons for designing universally. It also includes other senior people, including the Government Architect, Jill Garner commenting on the benefits of UD. The six minutevideo, Design For Everyone: A Guide To Sport And Recreation Settings is captioned.
The conference concluded with a panel session discussing the economics of inclusion.
Ro Coroneos from Lendlease explained the process they used for Barangaroo South, a major development on the foreshore of Sydney Harbour. Working with Australian Network on Disability they consulted community representatives to create comfortable, convenient and attractive spaces and places in the development.
Ms Coroneos said that making the place fully accessible was often in the details, such as seats with armrests and lighting in strategic places to read signs. Lendlease has produced a handbook which is being used to help other sections of Lendlease improve their design processes. Ms Coroneos said it makes good business sense to attract and keep as many people as possible in the precinct – it’s not just about people with disability themselves, it is also about the friends and family who accompany them on outings.
Sally Coddington advises businesses on ways to attract and retain customers by being disability friendly. She regularly counters the argument that the number of people with disability is small, “People say that 20% of Australians identifying as having a disability is a small market. I don’t call that small”, she said. By the time you add in the rest of the family, or friends in a group, you are looking at more like 50% to 60% of the population. Strategies based on universal design stimulate business growth, enhance customer loyalty, generate goodwill and improve profit.
The Hon Kelly Vincent expressed her frustration about how others keep saying that inclusion and universal design costs too much. No-one talks about the costs of NOT designing for inclusion. There are knock-on effects to health and well-being, let alone the convenience for everyone of getting out and about. And it is not just about the built environment, inclusive customer service still has a long way to go. Kelly’s aim is to do herself out of a job – she looks forward to the day when having a disability “is not a full time job”.
Paul Nunnari began his presentation with the great UK advertisement promoting the Paralympic Games in Rio; Yes I Can: We are the Superhumans. The full length video clip shows people playing musical instruments, participating in track and field events, swimming, dancing, singing, and generally doing many things most people would be unable to think about, let alone attempt. As the inclusive events manager for the NSW Dept of Premier and Cabinet, Mr Nunnari explained how NSW has improved access and inclusion for everyone in major events such as New Year’s Eve and Vivid Sydney. These events bring money to NSW, and it is essential to capture as many customers, visitors, and revellers as possible. If a wheelchair user or blind person cannot get around easily, the rest of the family will stay home too and watch it on TV.
In summary, panelistsprovided good arguments and evidence that ignoring 20% of the population is poor business practice and poor policy development. However, the biggest drawback is that no-one seems to be listening.
Transcripts of panel discussion
The transcript, with some minor edits, presents four different perspectives: property development, marketing, politics, and event management. There were many questions from delegates and these are also included. The panellists gave great examples and statistics to promote the economic argument and some take-home messages. The session was chaired by Nick Rushworth, and Mandy was the captioner (pictured).
Download the complete transcript in Wordor in PDF.
Here are links to four published papers on universal design for learning (UDL) from Proceedings of EdMedia: World Conference on Educational Media and Technology 2016 in Canada. The papers will be of interest to education academics and researchers.
Some articles will require institutional access. Here are the links to the abstracts:
Getting Them Excited: Designing an online course based on the ARCS Model to encourage attention, relevance, confidence and student satisfaction in a general educational humanities class.
Abstract: A required general educational humanities class can often create a lot of first day student questions of, “Why do I Have to Take This Class?” This presentation showcases best practices in creating an engaging, relevant online course.
Based on the principles of John Keller’s (2010) ARCS method of motivational design for learning and performance, the course curriculum is designed to generate and sustain attention, establish and support relevance to the learner, build the confidence of the learner and manage outcomes for satisfaction. All of these increase learner motivation, leading to a greater mastery of the subject matter and ultimately achieving the goals of the course objectives.
Participants will leave the session with practical tools in interaction, collaboration, and assessments which can be immediately applied to their own courses. The main goal of the session is to encourage new ways and ideas for getting students excited about the humanities in an online learning environment.
Abstract: Universal design for learning (UDL) is a conceptual framework that looks how one provides instruction for all students. At the core of UDL is the premise that the curriculum is often inaccessible. Thus, the materials and lesson that support the curriculum is not flexible, often poses barriers, and as a result prevents rather than supports optimal learning experiences. However, a stumbling block in incorporating UDL ideas what and how can they be incorporated into a teacher’s pedagogy?
This session will provide participants with ideas and actual means of using UDL strategies using easy to use multimedia programs that facilitate the ideals of multiple means of representation, expression and engagement.
Theoretical FrameworkRegarding the Usability of Augmented Reality in Open and Distance Learning Systems.
Abstract: Open and Distance Learning (ODL) systems require the use of new and unique technological mediums, and are strengthened this way. Augmented Reality (AR) is an innovative medium which is defined as enriching objects and locations in the physical world using artificial elements. AR, which is applied through various hardware and software components, can also be used in ODL mediums.
However there has not been much research into the usability of this medium. Within this context, benefitting from dimensions of the Universal Design Principles (UDP) and ODL, a theoretical framework would be a useful guide. In this study, the term AR is first defined and its usage areas are investigated. Then we look at studies in which AR and ODL systems are associated. And in the last section, we provide an explanation of UDP and construct the theoretical framework of the study.
Designing Universal Access for Open and Distance Learning through Human Centered Ecological Design (HCED).
Abstract: Open and Distance Learning (ODL) has become an original version of a system contributed with advanced communications technologies. At the core of the system concept, which brought together in order to achieve a common goal, the important point is the common properties and the integrity of the interactive parts to each other as well as the continuity and viability of this integrity.
Before trying to solve, Human Centered Ecological Design (HCED) requires a design approach that incorporates trying to understand the system with particular challenges. The main purpose of this research is to determine the HCED based design recommendations for a living, efficient and sustainable ODL system.
This is qualitative case study. Eleven participants agreed to complete the required three rounds of the survey. The findings helps to build an approach for interactive, efficient, rich and innovative ODL experiences through HCED in the framework universal access principles.
“The aim is not to come up with ground-breaking ideas, but ideas that work, that are useful to others and can be implemented”. At the heart of this statement is human-centred industrial design. Examples of success stories by Morer, Rodriguez-Ferradas and Cazon are not about universal design per se, but are examples of including people in designs who are often left out.
The examples include a wheelchair for table tennis players, and an infant warmer as an alternative to an incubator where there is no electricity. The article concludes by claiming that young designers are living in an increasingly complex world and becoming more socially aware. Therefore they can reflect this in their designs. Perhaps the challenge is for established teachers and lecturers in the discipline?