Artificial Intelligence (AI) can take captioning to another level claims Microsoft. AI for automatic speech recognition removes the need for a human captioner for lectures in universities and elsewhere. The Microsoft AI blog articleand video below focuses on deaf students, but more people are taking to captioning on their phones for convenience.
Captioning helps all students by adding another layer of communication and this point is made in the article. The captioning is turned into transcripts and students have a reference to read after the lecture. They can also have the lecture automatically translated into several languages.
This is a detailed article and covers automatic speech recognition, translations, and a growing demand for accessibility. This technology is not expected to take over from Auslan or ASL as they are languages in their own right. However, this is another example of how technology is helping humans by taking over from humans and bringing the advantages to more people.
Note on the image at the top: The image shows Dr Ger Craddock at the inaugural Australian Universal Design Conference in 2014. A captioner sat in the room to caption real time. Speaker names and place names were given to the captioner beforehand to prevent errors.
Discussion about the benefit of electric versus fossil fuel vehicles will go on for some time. Regardless of the propulsion method, roads take up a lot of our land and environment. Case studies of road closures in favour of pedestrians, are appearing regularly in the literature. The aim of these car-free zones is to give more space to people to move around by walking and cycling. But not everyone can ride a bike or use public transport and this group is probably bigger than we think.
Climate activists are keen to reduce the number of cars on our roads whether electric or not. An article on the World Economic Forum website discusses the issues with just one sentence about people with disability. This is going to be a major issue if climate activists forget diversity and disability.
There are more people with mobility issues than most people think. Some are not in the disability statistics because they fall under long term health conditions. Then there are non-physical reasons for using cars.
Personal vehicles are treated as personal safety devices by people who are physically frail of have a psychosocial condition. That also means they don’t like taxis or car share. People who become blind and have not learned the ways of public transport will use taxis and ride share to drop them exactly where they need to go. Public transport still has gender issues too.
Cars are still mobility devices
With uneven or absent footpaths, older people begin to feel unsafe and then the car becomes a mobility device. When they cannot drive, they prefer a family member to drive them to the shops and medical appointments. That’s partly because they haven’t used public transport in the past and/or don’t feel safe.
And cycling with the week’s shopping after picking up a child from school or child care is not an option for many parents.
The title of the article is, Are cars an urban design flaw? Cities advance car-free zones. The article presents case studies across Europe in the quest to reduce road space and increase living space. And car-free doesn’t mean pedestrian only – it means cyclists can mingle with pedestrians. For people with hearing or sight impairments, or people unsteady on their feet, this is not helpful.
The city of Oslois increasing their car free zones, but are making sure people who need to use a car are catered for.
Are ableist views preventing the tourism and recreation sectors from being accessible and inclusive? This is a question arising from a scoping review of policies, practices and infrastructure related to nature-based settings. The review found many barriers were related to operator or designer assumptions about the value of the experience for people with different disabilities. And “accessible nature” is yet to be expressed in the form of access standards.
Assumptions about value such as “this place is about the view, so why would blind people be interested?” is rarely explicitly expressed. Rather, it is embedded in systems and processes that place barriers, albeit inadvertently, to accessibility for all. But other barriers exist such as threats to conservation values that say, a footpath could impose. Consequently, ways to minimise the negative impacts on both social and ecological aspects should be found when introducing built structures.
A more worrying view is that it is not safe for people with disability to experience certain landscapes. This perpetuates organisational notions that people with disability need extra care or special settings. Or that people with disability can’t or don’t experience nature in the same way as non-disabled people.
From the conclusions
In the conclusions, the authors lament, “Perhaps more troublingly, there are indications that such gaps are intertwined in cultures within the tourism and recreation sector that perpetuate ablest views of what should be considered a genuine and laudable way to experience nature.”
The authors conclude there is a pressing need for specific standards for nature-based tourism and recreation spaces. People developing such standards should ensure they are not underpinned by current ableist views.
The health and wellbeing factors of nature contact are well established. So, it’s important for everyone to have easy access to the experiences nature offers.
The health and well-being benefits of nature contact are well known, but inequitably distributed across society. Focusing on the access needs of persons with a disability, the purpose of this study was to systematically examine research on the accessibility of nature-based tourism and recreation spaces outside of urban/community settings.
Following a scoping review methodology, this study sought to examine policies, services, physical infrastructures, and regulatory standards intended to enable equitable use of nature-based settings by individuals of all ages and abilities, particularly persons with a disability.
In total, 41 relevant studies were identified and analyzed. Findings indicate that there are considerable gaps in the provision of services and information that enable self-determination in the use and enjoyment of nature, and that accessibility in nature-based settings is conceptualized through three interrelated policy/design pathways: the adaptation pathway, the accommodation pathway, and the universal design pathway.
As a whole, accessibility policy and standards research specific to natural settings outside of urban/community settings is highly limited.
Management implications There are growing calls to promote inclusive nature experiences in tourism and recreation spaces outside of community settings. Management of such spaces must reconcile equity concerns with a host of other priorities like environmental conservation.
In the case of promoting universal accessibility, few studies offer insight into the detailed standards that must be met to create barrier-free access, let alone how to integrate such standards with other management priorities.
Transdisciplinary research partnerships that involve management personnel, environmental and public health researchers, and persons with a disability are needed to identify effective management synergies.
Audio describing a painting to a person who is blind requires a special skill. It takes more than talking about shape, colour and content. It also requires an interpretation of the message the artist wishes to convey. But what if the painting has tactile outlines, borders and Braille scripts? Braille and tactile paintings became the mission of Chintamani Hasabnis.
Chintamani Hasabnis creates paintings accessible to people who are blind. This was after watching a young woman crossing the street with a white cane. He thought, “I paint so many pictures but I can’t show any of them to her.”
An article on the News Hook website tells how Hasabnis worked towards creating his paintings. He said it took a while before he realised he had to make something people could touch. A visit to a school for blind children gave him the answer – paintings with Braille and tactile elements. Pune International Airport in India was one of the first places to display one of his paintings.
Hasabnis has completed 30 paintings, mostly portraits, and of course, sighted people can also share the tactile joy of these paintings.
The video below, with captions, shows some of the paintings and how the Braille is incorporated into the picture.
This is not the first example of Braille painting. The Guy Cobb painting below is on the Wikimedia site is from 2010.
Co-design is the new buzzword in the field of disability. But co-design isn’t only about disability inclusion. It’s a design process that seeks the best design for the intended users. Including people from a diversity of backgrounds, ages, levels of capability and experience is good practice. It’s how you do universal design. But what is it exactly and how does it work?
The ultimate in co-design is to include users from design concept stage. The next best thing is to include users in testing the first prototype. Many design firms say budget and time constraints prevent them from implementing this highly iterative method. But how much does it cost to remedy poor design and lack of compliance?
Co-design should not be confused with community consultation which seeks opinions about a design. User testing is not a form of co-design either. Co-design is where designers and users share the power of designing together. Co-design processes work for developing products, buildings, websites, services, policies and guidelines.
Queenslanders with Disability Network (QDN) have published their Co-Design Principles. This document obviously focuses on people with disability and the Queensland context. Regulation, legislation and policies such as the state disability plan fill most pages.
Five values underpin QDN’s co-design principles and processes:
Authentic Voice – We ensure those with limited or no voice are heard and valued
Collaborative Action – We learn from collective experiences, values, and wisdom
The starting place – Craft the question that reflects intent/purpose and invites inquiry. Build the team – Get diversity and support inclusion Discovery Phase – See the issue from different viewpoints, and perspectives. Hear from others including those who disagree Pause and Reflect – Take time to pause and reflect on what you have learnt in the discovery phase and what you still don’t know before jumping to solutions Sense-making – Look at the data, story, research, and evidence in their raw form and work together to make sense and meaning of what has been gathered Generate options – Stage where sense-making starts to yield conclusions, ideas and possibilities, and people get in the creative zone Developing Prototypes – Generate as many ideas as possible and develop a working example of the policy, service, program, product, or scenario-based solution Learning, reworking, and refining – Part of the learning cycle and reworks can produce ‘prototype’ – the solution for testing, piloting, or putting into action Embed what works – Turn it into action and make it real. Keep people engaged and stay accountable.
The QDN website has more information about the organisation and their activities.
Consulting people with disability just needs careful planning. Yes, of course it takes time, but all consultation takes time. But it is always worth it because it saves time in rectifications later.
The United Nations Inclusion Strategy has guidelines for consulting persons with disabilities. The main guideline document is very detailed and links with the UN Convention Indicator 5. It covers representative organisations, when to consult, and how to do it. The Easy Read version is very helpful for everyone.
The Easy Read version has the key information. It covers the importance of consulting, taking part in decisions, and working with representative organisations. There are links to the 2030 Sustainable Development Goals with the promise of “leave no one behind”.
One key point in this version is that people with disability should be involved in decisions about everything – not just things to do with disability.
Some days don’t have 24 hours
Week has seven days and every day has 24 hours. We all know that. But some people don’t have the same amount of time available within 24 hours as others. And it isn’t a case of poor time management. Time gets stolen. So what does it mean when I say, “some days don’t have 24 hours”?
Sheri Byrne-Haber pinpoints the issuesin her article in Medium about the disability time thief. Sometimes it’s a few moments here and there, and sometimes it a regular chunk.
This article shows why consulting with people with disability is not a matter of setting a date and time and sending out the invitation. The time of day and the place are really important considerations.
As our lives transition to digital formats it’s important to know some digital accessibility basics. Creating accessible websites is the first step. But accessible websites need accessible content too. If your Word or PDF documents end up on a website, will they be accessible?
Gregg Vanderheiden from the Trace R&D Center has developed anAccessibility Masterlistwhich has more detail on accessible digital design. The Masterlist acts as both information and a checklist for developers and others.
The Masterlist is helpful for anyone engaging a web designer because it shows what needs to be considered. Most web designers know about web accessibility and say they will meet the standards. However, standards are a minimum and tend to get tacked on at the end. Not the best solution – better to be integrated to avoid digital clunkiness.
Some Quicksheets
Here are some of the 33 Trace R&D Center Quicksheets that summarise information:
You don’t have to be a technical expert to do simple things such as using a clear font and ensuring colour contrast. Describing images using the alt-text feature helps people with screen reader. It also adds to search engine optimisation which means Google will like you more. Captioning videos is essential because it is useful for everyone – it’s universal design.
An easy-to-read magazine articlefrom Canada explains more on their blog page, which is an example of clear text and plain language. The title of the article is, Experts calling on businesses to make their online content more accessible.
Citizen action has never been more important and much of this is done online and through social media. This is due to the ease of technology, a pandemic and plain economics. Consequently, it’s important to make online spaces accessible for everyone.
On The Commons Social Change website, Manisha Amin provides some advice form making online spaces accessible. Here are some facts about the Australian population:
These figures don’t include people who have a temporary loss of capability, such as a broken leg.
An inclusive social environment, online or face to face, is created through respect and listening. Being accountable for your own emotions and accepting all experiences are valid are important too.
Online meetings have benefits and drawbacks and not everyone needs the same features. For example, having video on helps people to lip read and see facial expressions. But some people with neurodiverse conditions find video distracting.
Live captioning is better than auto-generated captioning and provides a transcript later. Captioning is also good for people with limited English language skills or find different accents difficult to understand.
The article is titled,Digital Accessibility: Making Online Spaces Accessible. There’s more information about preparing for meetings and good advice about learning to be inclusive. Don’t worry about not getting it right first time – it’s a learning journey for everyone.
In addition, meeting facilitators need to be aware of the power dynamics in the room. Who holds the pen? Who has the loudest voice or the most influence?
It is often thought that economic arguments will win the day if social justice arguments are ignored. This may be partially true if these arguments are allowed to be heard. “On Assessing the Costs and Benefits of Universal Design of ICT”, is another attempt to show that universal design has cost benefits, particularly if you take the longer view. This research paper on the economics of universal design in ICT is from Norway.
Abstract: In the ICT and IT domains, universal design is typically viewed as a burden and an expense, and its application is often justified only by ethics and/or legislation. Advocates for universal design are arguing that it is cost-effective, but so far there are few studies that document this in a detailed way. In this work, we discuss related research and studies dealing with the costs and benefits of accessible and usable ICT solutions.
In particular, we discuss the findings regarding what is a universally designed solution, what is needed to make such a solution, how much does it cost, what impact can be anticipated by the extra effort, and how it can be measured.
Finally, we suggest an approach for carrying out cost-benefit analyses of developing universally designed solutions. There is a weak indication that the economical benefits of UD solutions are much higher than the initial and running costs.
I think it is problematic to talk “cost-benefit” because politically it seems it has to benefit those who are not excluded. “Cost effectiveness” is a somewhat different measure with a focus on outcomes rather than outputs. Schraner et al have developed a different model using assistive technology as a case study.Jane Bringolf, Editor.
Lookout towers are usually built with steps, so how can you make them accessible? The answer is of course a ramp, but not just any ramp. The Stovner Tower in Oslo shows how you can create a beautiful walkway with universal design. It curves and loops for 260 metres until it reaches 15 metres above ground. This provides excellent views of the city and landscape beyond. Located on the forest edge it is a destination for everyone to enjoy.
The project is described in detail with several images on the DOGA website. The key part of the design was the co-design process and community consultations. This was essential for gaining community support at the beginning of the project.
The path is wide enough for two prams or wheelchairs to pass each other. The slightly inward sloping railing gives an additional sense of safety. Lighting at night makes it attractive as well as safe and accessible both day and night.
The tower has become a popular destination for both locals and visitors. It’s used for weddings, meditation, exercise, celebrations and encourages people to experience nature.
This project is an example of collaboration between local government, landscape architects and contractors. Universal design drove both the design process and design outcomes. It won a landscape architecture award for universal design in 2020. There’s a video showing it with snow and lighting on the visitor website.
Norway has universal design written into their planning and zoning codes. Other articles on Norway are:
The idea of downsizing is appealing to empty-nesters. But where can they go? The biggest barrier to downsizing is finding a suitable home in the right location. Many empty nesters just want a smaller home and yard. Governments have a vested interest in older Australians having a home in which it is safe to grow old. It’s cost effective for everyone.
Sometimes it isn’t the home they want to downsize – it’s the garden maintenance. ‘Empty’ bedrooms do not necessarily mean that a home is under-utilised. This is a crude measure because spare bedrooms are needed as guest and hobby rooms. Spending time at home means the home has to do more. A home too small limits options.
When it comes to house size, Bruce Juddand colleagues from UNSW found that retirees generally want three bedrooms for flexibility of lifestyle. Some for visiting family and looking after grandchildren. Others need room for hobbies or a study. Some couples sleep separately for health reasons. Typically, retirees spend more time at home now that they are not working, so space becomes even more important.
Baby Boomers defy predictions.
Housing experts predicted “the great senior sell-off”. But baby boomers aren’t downsizing – they are staying put.
Mimi Kirk in a CityLab article looked at new research from Harvard Joint Center for Housing Studies that discusses issues related to housing type, affordability and the different expectations of millennials and boomers. Millennials are generally uninterested in the style of their parents’ homes. So there goes the myth that boomers are (selfishly) holding onto homes that millennials could buy.
Policy makers think that downsizing is largely about finances and homes being too large to suit ageing in place. But the evidence is something else. Research findings put to bed some of the myths younger policy makers have about older people and their ideas on housing.
“…high cost of new multi-storey apartments means that householders don’t necessarily have enough money from the sale of their larger family house to buy an apartment, particularly after stamp duty, bank and real estate agent fees, and moving costs are included.” AHURI report, 2018.
Suitable housing in the future?
In the future, people living in Victoria, ACT, Queensland, NT and Tasmania will have the benefit of universal design features in new homes. However, the NSW, WA and SA governments have decided that this important change to the building code isn’t necessary. To keep up to date on the latest, follow the ANUHD website and join their network of supporters. The 2022 edition of the National Construction code will have the updated design features.
The language of transport is shifting from discussions about infrastructure to the mobility of people. It’s therefore essential we consider the the diversity of our population in future thinking and designing. But what would people with disability want from transportation in the future to make mobility easy and useful? A group in Europe decided to find out.
An interactive, real time, accessible journey planner was the most popular idea. This is because it would make travel more convenient and safer and enable independence.
On the other hand, bike sharing, e-scooters and motorbike taxis were not popular with respondents.
People with vision impairment and hearing impairment weren’t that interested in an accessible journey planner. Two-wheeled solutions weren’t popular either with these two groups. Women had the most reservations around transport and different modes of mobility.
Cycle lanes received a luke-warm response across all disabilities. However, accessible cycle lanes were relatively more popular.
People with disability are open to using robots, artificial intelligence alerts and wearables. Therefore, designers of environments and systems need to work together for seamless integration.
As we know, what is good and useful for people with disability usually ends up being good for everyone. Consequently, the white paper is a useful resource with good recommendations for transport planners.
The white paper explains their survey methods and findings, the issue of gender balance and future recommendations. It also offers design directions and policy and industry recommendations.
A key recommendation is to ensure all AI solutions are co-designed to avoid bias and ensure equal access.
In summary
Future transportation systems should pay attention to the most mentioned complaints about:
Getting on and off the means of transport
Reaching the transport mode
Using station facilities
Travel delays
Comfort on board
Limited access to information
Autonomy
Social barriers
Accessing help
Friendliness of the surrounding environment
Getting users oriented
The European funded group is TRIPS – Transport Innovation for disabled People needs Satisfaction. Their aim is to make public transport more accessible for people with disability, older people, and really everyone.
There are links to the supporting organisations and methods of contact at the end of the report.