Category: Sport, Recreation & Arts

Inclusive and accessible libraries

We know public libraries have books and magazines, but they are often a major focal point in a community as well. But not everyone can take advantage of the many and varied library resources, and it’s not just about being able to read. Getting to and around a library and being made welcome will encourage more people to take advantage of their local library. So what actions can library staff take to make inclusive and accessible libraries?

Malmo City libraries in Sweden developed a guide to accessibility for their staff. It’s titled, A Library Without Obstacles: A Guide to Accessibility. The guide is easy to read and follow and is useful for any information service, not just libraries. It’s translated to English and consequently, some terms are specifically Swedish.

Libraries in Sweden must be accessible to all and provide an equal opportunity to enjoy literature and knowledge. Their basic premise is whatever is necessary for some is good for everyone. This premise holds for all information services. Image is the front cover of the guide.

Front cover of A Library Without Obstacles with a photo of a girl with a tablet close to her face. She is smiling. Inclusive and Accessible Libraries.

What do libraries offer besides books?

Libraries across the globe arrange events throughout the year including school holidays. Many offer community information services, and librarians have skills in finding information when looking for something in particular. Events must be as accessible as possible and visitors like to know the level of access they can expect. The guide lists some minimum requirements. The way information is presented is also important.

“We write so everyone can understand. Plain language means using words that are easy to understand in a clear and simple structure. Use everyday language, write short sentences, and begin with the most important information.” Image is from the guide.

A photo from the Guide showing a young man in a blue shirt working on his laptop. The text says, Accessible information and communication.

Reading without obstacles

Most libraries offer adapted media such as talking books, large print and easy to read books. Getting to the library and finding your way around is key for people with physical disabilities. The aim of an inclusive and accessible library is that everyone should be able to reach their next book.

While this guide is for public library staff, the content is applicable to other institutions and services that provide public information. An excellent resource with many of the actions easy to achieve.

Connecting with nature and heritage

We know that connecting with nature is essential for our mental and physical health. The recent pandemic made that clear. Creating accessible parks and wilderness areas is more than just considering how a wheelchair user might navigate the terrain. Different people have different ways of connecting with nature that is meaningful for them.

A report for the National Trust in the UK brings together practical information about accessibility for different groups of people. The report is based on a new site acquired by the National Trust in Lincolnshire. Image is of Sandilands Beach (National Trust)

The sun is setting over the ocean at Sandilands beach where people are connecting with nature.

Age, cultural background, socioeconomic status and disability are all considered in the report’s practical considerations. The focus is on the accessibility of external spaces because the overall focus is on access to nature.

The report covers detail on the usual elements such as:

  • Easy to navigate website with relevant access information
  • Lighting around key facilities
  • Toilets that can accommodate mobility scooters and wheelchairs, and relief areas for dogs
  • Signage and maps of walks and paths
A small white dog being walked on a path at Sandilands.

Parking, transport and toilets have more detail together with paths and routes.

Paths and routes

Footway treatments are especially important as well as providing multiple paths so that visitors can choose the most suitable one. In the UK the Fieldfare Trust has a guide for different types and specifications for footpaths in different locations. They cover everything from peri-urban to wilderness. Disabled Ramblers have three categories of paths that they use to describe routes and paths.

The report goes into more detail about path surfaces, widths, gradients and accessible gates. Benches, shelters, bridges, boardwalks and viewing platforms are covered as well.

Connecting with nature

This section of the report covers the diverse range of visitors and how they best connect with nature. The section of age, covers the different needs of children, adolescents and older adults. Little is known why certain ethnic minority groups are less likely to use green spaces. However, they are more likely to use them in groups rather than alone. People with lower incomes visit green spaces less often and more needs to be done to change this.

Lack of access to transport to green space is a key barrier for people with disability. Physical barriers are also a problem but the way that service people treat them is another downside to visiting nature.

The report ends with a list of recommendations covering all the issues discussed earlier in the document. The title of the report is, Nature Connectivity and Accessibility. A report for the National Trust.

Children like it green

A group of children are walking along a path in a nature park.

A Danish study used satellite data to show a link between growing up near green space and issues with mental health in adulthood. They found that children under 10 years who had greater access to green space may grow up to be happier adults.

The FastCo article goes on to say that data was correlated between the child’s proximity to green space during childhood and that same person’s mental health later in life. The more green space they had access to, the less likely they were to have mental health issues later.

The FastCo article is titled, “Kids surrounded by greenery may grow up to be happier adults“. Researchers at Aarhus University carried out the research. Their paper is titled, Being surrounded by green space in childhood may improve mental health of adults. 

Beaches and water

Australians are known for their love of beaches and water. Beach accessibility has improved greatly in recent years. Strip matting, specialist water wheelchairs and accessible change facilities have made a significant difference for wheelchair users. But beach access needs constant maintenance.

“…beach access has many more challenges due to the uncontrollable nature of the movement of sand, water and wind… storms [also] play havoc on accessible paths of travel.” Jane Bryce

A man holds the hand of a small girl as they wade into the water on the beach. Travel and tourism.


The latest access consultants association magazine, Insight, is all about beaches, water and access. The lead article by Jane Bryce looks at the damage done by storms and the erosion of once accessible beach access

Derek Mah covers the accessibility of aquatic facilities from an architect’s perspective. Access for swimming pools was first introduced in 2011. But the standard for the public domain (AS1428.1) is inadequate for ramps and stairs in pools. Mah discusses the issues of design and certification of swimming pools and some of the assistive equipment.

Shane Hryhorec provides a wheelchair user perspective. Going to the beach is not just a fun thing, it also enables social inclusion for individuals and families. Shane is the founder of Accessible Beaches Australia which has a directory of accessible beaches.

“Going to the beach is a quintessential part of the Australian way of life”, says Accessible Beaches Australia chairperson and founder, Shane Hryhorec.

A beach wheelchair at the end of matting on the beach.

Italian beach fun

For those wanting to travel there’s an extra feature on the accessible beaches in Italy. Stefano Sghinolfi is an Italian accessible tourism operator. Lots of pictures show great beaches. “To make up for the shortcomings of national policies on accessibility, there are associations and private companies. Hard work has been done by these private groups to make part of the Italian coast accessible to wheelchair users.” It’s worth noting that all accessible beaches in Italy are private.

Technical insights

As usual, Howard Moutrie adds the technical insights and background information. The purpose of this feature is to promote thought and discussion and answer members’ questions. Swimming pools are covered in the National Construction Code when it is part of another building. But there are exceptions. Swimming pools can be part of an apartment complex, an hotel, and a regular back yard. This is where it all gets tricky. Howard works his way through these in the article.

You can access the magazine online on the ACAA website where you can also download the 6.8MB PDF version or view online.

Water activity, low vision and blindness

There’s a related research paper, Practical Applications of Aquatic Physical Activity, Swimming, and Thereapy for People with Visual Impairment or Blindness.

Museums and universal design

The advent of the Americans with Disabilities Act (ADA) prompted museums and galleries to make their premises and exhibits accessible. But is compliance to standards, sufficient to enjoy a museum experience? The answer is probably, no. So museums need to take a universal design approach if the aim is inclusion, not just physical access.

A group of occupational therapists decided to find out the level of accessibility in museums. Was the ADA sufficient, or was a universal design approach required?

Image: Smithsonian Institute

The original Smithsonian Institute in Washington DC. A red brick building in the centre of all the Smithsonian museums on the same site.

Participants were recruited from state and regional museum associations. Twenty-five museum associations agreed to participate. At the commencement of the survey participants were given information about the differences between the ADA standards and universal design. This was to help respondents identify if they had incorporated universal design principles and ideas into their museums.

Sixty respondents completed the survey and were asked to self-rate their museum’s accessibility on a Likert scale. Overall, they all thought they provided good accessibility, but they also reported things that needed improvement.

The article explains more about the method and questions and the successes and challenges. People with vision impairment were least likely to be accommodated. Another challenge was providing access to and within historical buildings.

The role of staff

The key component for an inclusive and accessible experience is the skills and knowledge of staff. However, few museums offered disability awareness training or consulted with members of the disability community.

Not unexpectedly, the data revealed that respondents did not know the difference between ADA compliance and universal design. They thought ramps and accessible bathrooms were universal design.

Occupational therapists can help

The article concludes with a nod to occupational therapists being in a unique position to help museums overcome challenges. They are also qualified to train museum staff on how to be inclusive in their approach to people with disability. They make a call to action for partnerships between occupational therapists and all museum stakeholders.

The title of the article is, A Survey of Universal Design at Museums: Current Industry Practice and Perceptions. It is open access.

From the abstract

Background: This study explores current industry practice and perceptions of accessibility and universal design in a small sample of American museums. Suggestions for how occupational therapists can help museums go above and beyond ADA guidelines are provided.

Method: Data were collected using a 17-item cross-sectional survey. Twenty-five museum associations assisted with recruitment.

Results: Sixty respondents participated in the survey. The key challenges were accommodations for people with vision impairment, and physical barriers in historial buildings. Confusion between ADA standards and universal design was evident in several responses.

Conclusion: The most frequently reported accessibility rating was good. Staff training and community-based partnerships were often overlooked. There is a potential role for occupational therapists to assist museums with staff training, recruiting people with disabilities, and establishing community partnerships.

Multi-sensory storytelling

The great thing about universal design is discovering another level of design solutions. That’s why universal design is not locked in time like a standard. Sometimes a design solution includes some assistive technology. Simulating the experiences of people with different disabilities so that people without disability can understand is not new. But the Wondrous Goggles multi-sensory storytelling design strategy is new.

A headshot of a person wearing the Wondrous Goggles.

Creating a culture of inclusion is less about designing for empathy, charity, or diversity and more about designing places that all people can use.

Various methods and technologies for simulating disability have been developed over the years. These include sight-restricting glasses, restrictive gloves and virtual reality technology. But having low vision is more than not being able to see things – it affects the way space and how things in that space are experienced as well.

In a conference paper by Janice Rieger and Marianella Chamorro-Koc, explain the multisensorial experience of the Wondrous Goggles. The goggles were an outcome of an indoor navigation project with the aim of helping museum and venue managers understand the perspective of people with limited vision.

The research project was carried out at Queensland University of Technology. The researchers realised they needed something that went beyond just replicating a type of vision loss. What was needed was a lived experience explanation to go with it. And so the Wondrous Goggles were the born.

More than virtual reality goggles

The difference between these goggles and virtual reality goggles is the audio content. The goggles immerse the wearer in a process of sensing environments differently and at the same time they listen to people with low vision explain their experience of the museum.

The title of the paper is A Multisensorial Storytelling Design Strategy to Build Empathy and a Culture of Inclusion. It’s open access on the IOS Press website. It was one of the papers presented at the UD2022 Conference in Italy. There is a short outline on Linked In as well.

This type of technology assists non disabled people to devise a more inclusive, and universally designed experience.

Tips for an inclusive museum experience

Salvador Dali is well known for his unique way of looking at the world and expressing it in his art. There are six Dali museums in the world. But how many of them are physically accessible with equal opportunity to participate? The Salvador Dali Museum in St Petersburg Florida is the subject of Jamie Mays’ case study.

Mays begins the thesis with an general introduction and a literature review of disability history and accommodations. Universal design is discussed in the context of disability and the current need to ask for accommodations. Mays draws links between Dali’s creative mind and universal design.

View of the outside of the museum showing two large blue egg shapes attached to a concrete rectangle. Together they form the shape of the building.

The museum experience is unique because it needs to consider the physical design of the gallery and how visitors will access and engage with the content.

Mays proposes a walk-through audit process which is designed as a model of continuous self-assessment within the museum. The results of the physical accessibility audit is reported in a table with comments on accessibility. It covers, entry, signage, and wheelchair access to all parts of the venue.

A second chart covers communication and information results. This is where improvements are needed. There is partial accessibility for people who are deaf or hard of hearing and for people with low vision.

Mays provides several recommendations for improvement including setting up a disability access committee.

The title of the thesis is, Salvador Dali Museum and Accessibility: Accommodation, Universal Design, and a More Inclusive Museum Experience.

The Salvador Dali Museum has a website with an accessibility tab. It lists the services available including quiet hours for people who are neurodiverse.

The Dali Museum is operating within compliance standards of accessibility. However, accessibility cannot stop at physical access. All visitors should have equal opportunity to participate in the content curated and educational experiences that museums provide.

Abstract

There are centuries worth of disability history and a dozen types of institutions, activities, and policies available that could be used to conduct an analysis of accommodation, modern-day use of Universal Design (UD), and an accessible world.

This study will focus on the status of participation, accessibility, and inclusion of art and museums. Specifically, looking at The Dalí Museum which is host to a collection of permanent work by Salvador Dalí and features a special, rotating, exhibit throughout the year.

Salvador Dalí, as an artist, pushed the boundaries of art, was a leader, and major contributor to the Surrealist movement as it is known today. He was described as “genius” but, despite his contribution and talent, was ostracized by other artists in his time (Isbouts & Brown, 2021).

The study of accessibility, and inclusion, for the participation of art museums will attempt to follow the example set by Salvador Dalí: analyze what is in practice, what can be reimagined, and design an experience that provides access to the cultural information of The Dalí Museum.

Ramps were denied at a museum

Heritage values are sometimes used in many places to prevent workable access solutions to older buildings. A paper from Italy discusses the issue of pitting two different values against each other – heritage and accessibility. The complex museum structure at the Church of San Salvatore in Brescia is used as a case study where ramps were denied at a museum.

Similarly to contemporary projects, when ancient buildings are opened up to the public for the first time, accessibility should be considered first, not when the complaints come in. The authors conclude, “… accessibility to culture and cultural heritage is to be understood as synonymous with democracy and sustainability”. 

A view of the interior of the museum showing painted walls and a long arched corridor.
Santa Giulia Museum, Brescia
External view of the Church of San Salvatore- a light coloured three story building with a square tower.
Church of San Salvatore, Brescia

The title of the paper is, “Does Pure Contemplation Belong to Architecture? The Denied Ramps at the Church of San Salvatore in the Santa Giulia Museum in Brescia”. The paper was presented at the 6th International Universal Design Conference held in 2022. Authors are Alberto Arenghi and Carlotta Cocoli. The full paper is open access and can be downloaded from IOS Press Ebooks.

You can also access all other published conference papers for this conference.

From the abstract

This paper addresses the issue of balancing the two values underlying the accessibility and conservation of cultural heritage: its use and its protection. These values are often, wrongly, regarded as opposites, or as incompatible. The reason for this contrast originates in the way ancient architecture is understood and in the value of the relationship between architecture and people.

We present a case of the Museum of Santa Giulia in Brescia, a multi-layered complex that preserves evidence ranging from the prehistoric to the contemporary age.

The failure to build access ramps offers an opportunity to reflect on the need for better integration between different approaches. We refer to recent reflections in the field of conservation carried out in Italy related to accessibility to cultural heritage.

Explaining inclusive sport with videos

Two young men each with one leg and using crutches, compete for the football on the football field. Inclusive sport.

The Inclusive Sport Design website has some good resources, namely videos, blog posts and other useful material. Newly added to the resource list are four short videos explaining inclusive sport.

Inclusive sport program planning and framework briefly explains the key elements to planning an effective and sustainable inclusive sport program.

Adapt and modify with TREE. A framework for adapting and modifying sport activities for a range of capabilities.

What is the inclusion spectrum? This is a framework for describing all the way people with disability can participate in sport. There is a link to more information on the YouTube page.

What is universal design? Repeats the 1990s definition and principles from the North Carolina State University. Unfortunately it doesn’t relate specifically to inclusive sport. Rather, it is yet another video with the old definition and principles.

Note that Inclusive Sport Design is a for-profit organisation. However, they offer free advice via the website.

Museum design with equity and dignity

The spiral design concept of Guggenheim Art Museum remains one of the most inclusive design concepts. That’s because everyone experiences the museum in the same way. It delivers equity and dignity, and of course accessibility for everyone. It’s universal design.

Designers of the new Olympic and Paralympic Museum in Colorado Springs re-imagined the spiral theme. And they involved Paralympic athletes in the design process. 

View of exterior of the museum showing a giant box shape cantilevered over the building's ground level glass facade.

Similarly to the Guggenheim, all visitors enter the museum on the ground floor. They take an elevator to the top of the building, and gradually wind their way down the spiral. The architects say that connectivity was the biggest architectural idea of the project.

Their initial idea was to have the spiral at the centre. The early design concept evolved after consultation with Paralympians and the spiral moved towards the outer edge of the building. This was so the ramps are more gradual and more circulation space was included. And it’s not just about wheelchair users.

The Museum website has a Plan Your Visit page that gives information about accessible media, audio descriptions, wheelchair access, tactile information, open captioning and American Sign Language. There are more personalised services available. The website has a great video giving an overview of the building design and the museum experience. 

The title of the article in FastCompany is, The U.S. Olympic and Paralympic Museum, celebrates all athletes – and was deigned for all visitors.  Perhaps we need more public buildings designed on the spiral theme. And more public buildings involving users at the design concept stage.

Universal Design for Museums

Many museums and historic buildings were built before anyone thought about accessibility and universal design. So, what’s the best way to keep the heritage values? A group of researchers decided a universal design approach would work. 

In their paper, the researchers discuss universal design in the context of historic buildings and evaluation checklists. The 7 Principles of Universal Design are presented in the context of a museum and applied like a checklist. 

The origins of museums are linked to one of the basic human activities – collecting.

A view of the historic museum showing single story buildings.

The case study of the Graz Museum Schlossberg is an exemplar of universal design. This is largely due to recent renovations where architects would have current knowledge of access and inclusion. The short video below gives an overview of the building.

The article, Universal Design Principles Applied in Museums’ Historic Buildings has several photographs to illustrate points. There is a chart with the 7 Principles showing what aligns with each of the Principles and what doesn’t. 

“This article demonstrates theoretically, and practically, through the case study, that it is possible to apply UD principles even in a difficult terrain and historic environment, and combine it with the effort to preserve the historical value of the place in a very aesthetic way.

Editor’s note: The concepts of the 7 Principles of Universal Design have evolved since their inception in the 1990s.The Principles are a good beginning, but applying them as a checklist defeats the objects of learning through iteration and co-designing with users.

User perspectives of a theatre

Older adults are often excluded from participating in social and cultural activities and that includes going to the theatre. Some theatres recognise this and include productions with closed captioning, audio descriptions and sign language. But what are user perspectives?

Universal design principles go beyond physical access to the theatre. People with hearing loss use extra cognitive effort to understand speech and this detracts from the enjoyment of the performance. Many give up going because of this.

Two women are on stage. One is lying down and looks dead. The other leans over her with grief.

According to the United Nations everyone must have access to the performing arts as a basic human right (2006).

An article on the user perspective of a performing arts theatre cites three principles of universal design for hearing.

  • The first is to optimise the hearing environment by paying attention to reverberation time and background noise.
  • The second is to optimise the distance between speaker and listener such as optimal seating and use of hearing assistive technology. Making sure the technology is maintained and fully functioning is also important.
  • The third is to optimise opportunities for people to choose the type of interaction they need.

A universal design approach is about including as many people as possible. People who cannot be included will need assistive services or devices. This is the case for live performances. Physical access is just the beginning, being included takes additional thought and technology.

Principles of universal design

The researchers used the classic 7 Principles of Universal Design to analyse the results of a questionnaire about their theatre experience. All participants attended the same theatre performance. Although the theatre staff were aware of the study, they were unaware of the chosen performance.

According to user feedback theatre employees contributed significantly to the access and use of the theatre. Availability of an elevator, accessible bathrooms and easy-to-open doors were all positives. The barriers related to external walkways, noisy lobby, crowded hallways, and steep staircases with no handrails.

The hearing assistive technology was not functioning and it was also difficult to hear ushers and oral announcements. Other issues were the size of the font on the playbill, and poor signage from the carpark. Lack of sufficient bathrooms during intermissions is probably common in all theatres.

A graphic of the theatre masks of comedy and tragedy.

For everyone to enjoy a theatre experience, mobility, vision and hearing must be considered especially for older theatre patrons.

In this study the feedback was given to the theatre manager. Several issues were addressed in recent renovations and ongoing staff training. Asking users for their experiences and feedback is a great way to maintain customers and improve cultural experiences.

The title of the article is, User Perspectives of Accessibility and Usability of a Performing Arts Theatre.

A related article from the Design Council reports similar results.

Inclusive Theatres as Boosters of Well-Being: Concepts and Practices, discusses social wellbeing by being able to enjoy performances and focusing on people rather than barriers.

Also see another article on captioning for live theatre.

Abstract

Older adults often have limitations due to normal ageing, which interfere with their ability to attend theatre performances. Mobility, visual, and hearing impairments can limit the experience older adults have as they engage in these cultural offerings.

In this study, 20 older adults (age range 65-78 years; 15 females, 5 males) perspective of the usability and accessibility of the physical environment before and during a musical performance was studied for one urban performing arts theatre.

Participants completed a self-assessment questionnaire, identified accessible features, barriers to access, and made suggestions for improvements.

Results showed that the participants had mixed experiences, some participants mentioned accessibility limitations in the built environment, and others regarding communication access.

Most participants would recommend the theatre to others. Following up on the recommendations will improve theatre access for any individual with mobility, visual, and/or hearing limitations.