Universal design is diverse in its terminology and explanations. In the UK, the term “inclusive design” is used more often that universal design.
The Commission for Architecture and the Built Environment (CABE) describes inclusive design as:
“Inclusive design is about making places everyone can use. It enables everyone to participate equally, confidently and independently. Inclusive design is everyone’s responsibility. That means everyone in the design and construction process”. CABE has a booklet explaining each of the principles in more detail and with photos:
1. Inclusive design places people at the heart of the design process.
2. Inclusive design acknowledges diversity and difference.
3. Inclusive design offers choice where a single design solution cannot accommodate all users
4. Inclusive design provides for flexibility in use.
5. Inclusive design provides buildings and environments that are convenient and enjoyable to use for everyone
CABE says, if the principles are applied, developments will be:
Inclusive so everyone can use them safely, easily and with dignity.
Responsive taking account of what people say they need and want.
Flexible so different people can use them in different ways.
Convenient so everyone can use them without too much effort or separation.
Accommodating for all people, regardless of their age, gender, mobility,
ethnicity or circumstances.
Welcoming with no disabling barriers that might exclude some people.
Realistic offering more than one solution to help balance everyone’s needs
and recognising that one solution may not work for all.
At the heart of all explanations is the quest to include as many people as possible in every design. The list above has similarities with the classic 7 principles of universal design and the 8 goals. Barclays Bank also has a set of principles for inclusive design for the digital world.