Jane Bringolf, Author at - Page 70 of 111

Mobility as a Service

Transportation, whether on the footpath, by bus, train or plane, is not an end in itself. It’s what it allows us to do. The whole journey – the daily commute or the overseas flight, usually takes some joined up thinking. Making our journeys seamless is one of the aims of Mobility as a Service or MaaS.

MaaS is about integrating various forms of transport services into a single mobility service that is accessible on demand. In other words, an App. But for this to work, a few things have to change. Sharing is part of it. The added benefit is that it offers a real chance to lower our carbon emissions.

If we want to move away from privately owned cars the alternatives have to be as good or better. In the context of autonomous vehicles the idea of MaaS is gaining ground. MaaS combines mobility services from public transport, taxis, car rental and car and bicycle sharing under one platform on a smart phone. It also has the capacity for buy tickets and plan journeys.

A recent article from The University of Sydney Business School discusses whether MaaS will remain a niche service or whether it can grow into something bigger. Having different levels of service at a range of prices is part of the solution. The biggest hurdle to overcome will be built-in prejudices about using this type of service. But will MaaS be accessible and usable by everyone? There is little mentioned about this in any of the articles.

Accessibility is not just about wheelchair access. People who become anxious in crowded places would benefit from knowing when train carriages are full, for example. But all parts of a service with different operators relies on every one of them being inclusive and accessible. AARP in the United States has a comprehensive look at MaaS in their report, Universal Mobility as a Service.

While there is much going on in this space, there is still a lot to work out to make sure inclusion and accessibility is seamless for MaaS to work for everyone.

Medium online magazine provides a very good overview of MaaS. It explains the different steps we need to take to integrate our transport services.

Who do designers design for?

Who does the designing and what do they design? If the design works, users don’t think about the designer. But when the design works poorly, or not at all, the designer becomes the focus. “What were they thinking?” is the catch-cry. In spite of much research and literature on designing thoughtfully and inclusively, we still have a long way to go. So who do designers design for?

A short paper takes a critical look at five design approaches from last century that remain current. The author discusses “Accessible” in terms of partial inclusion and design afterthoughts. “Inclusive/Universal Design” is discussed from the perspective of eliminating disability rather than embracing diversity. Six degrees of “User-Centred Design” is the focus of this design approach where users get a say in the design. An extension of user-centred design is “Participatory Design” which is also a learning experience for designers. Lastly, “Emancipatory Design” is praised for being empowering for people with disability.

The title of the short paper is, Design Methodologies and Ethos in Disability: Research Snapshot.

Editor’s Note: The Universal Design movement is sometimes accused of wanting to design out disability. Perhaps this view can be traced back to the mistaken interpretation of universal as “one-size-fits-all”. The concept of universal design in the context of the UN Convention of the Rights of Persons with Disabilities is very much one of inclusion, equity and acceptance of diversity.

From the Introduction

The subject of design is one that dominates the disability literature. Throughout the past number of years, there has been a push among researchers and advocates to think critically about the ways in which design is executed and by whom. Design has taken on a central role in the ‘normalization’ of disability. Each of these design methodologies and ethos has had an essential impact on built and design environments; however, there is still a considerable need for progress. Importantly, these design methodologies and ethos bring to light the significance of understanding that in today’s society, it is normative that environments and technologies are designed for people with disabilities, not by people with disabilities.

Save travel time with accessibility

Improved accessibility saves travel time, and encourages more social activity, particularly for older people. This was one of the findings in a study based on access standards in three countries. Accessibility was also associated with safety and this could have a significant effect on travel behaviour.

It seems that transportation planners should commence their planning with disability access in mind. Then they can be sure the benefits will apply to everyone. Sze and Christensen’s study on accessible transportation compares transport access standards in USA, UK, and Hong Kong. The authors report that in all three access standards minimum requirements are supplemented with criteria for desired requirements. The paper provides technical information, dimensions and design improvements as well as discussion and conclusions.

The article is titled, Access to urban transportation system for individuals with disabilities. It can be accessed online or by downloading the PDF version.

Editor’s Note: I attended a symposium on healthy built environments and transportation. The content was largely about cycling and reducing road use by private vehicles. The focus for public transport was on working age people. Footpaths did not rate a mention until I raised it. I was told that footpaths on both sides of the street are not economically viable. Before laying a footpath a study should be done on how much use it might get.

Other studies have shown that lack of good and even footpaths are a major reason older people will choose to take the car for all trips. Yet often, the people with the most time to undertake incidental and social walking are older people as well as non-working parents with prams and people with disability.

From the Abstract

Safe, efficient and accessible transportation is a key component of community integration. This study attempts to review the current practices and guidelines for accessible design of transportation, both access to and within transport facilities, based on the information from the United States, United Kingdom, and Hong Kong. Besides, the effects of accessible design of transportation on perceived level of service, accessibility, safety and travel behavior would be examined. Therefore, good practices of accessible design that could address the needs for all, especially the elderly and individuals with different types of disability including visual impairment, hearing difficulty and reduced mobility, could be recommended. Hence, quality of life of vulnerable group can be enhanced, and community integration will be achieved in the long run.

Architectural Design Thinking: Human-centred design

Design Thinking is about human-centred design. Empathy, ideation and experimentation are at the heart of the user-focused concept. It can be applied to management and services as well as design disciplines. The built environment consists of diverse professions – architects, engineers, drafters and construction workers. What if they all understood inclusion and human-centred design in the same way?

Architectural drafters work with architects and engineers by preparing drawings. It is a technical role and requires knowledge about the whole architectural process. While there is some progress on understanding and designing for inclusion by architects and engineers, this is not necessarily the case for drafters. What if you took a group of junior architectural drafting students and taught them the concept of Design Thinking? And what if they were hard of hearing or Deaf?

An experimental study in Turkey did just that. The study was a mix of architectural knowledge and teaching methods specific to students with hearing impairments and language difficulties. So there is an element of UDL as well. In conclusion, the author says that Design Thinking has the potential as a teaching strategy in other educational settings. The conclusions cover both successes and pitfalls.The report is lengthy and detailed.

The title of the article is, Design Thinking to Familiarize Hearing-Impaired Architectural Drafting Students with Human-Centered Design Concept.

From the Abstract

Developing a human-centered design understanding in built environment-related professions and enabling them to encompass diversity are crucial for the improvement of more inclusive environments. There is a growing effort to implement inclusive and universal design issues to the educational programs of design and related disciplines for about two decades. Contrary to the developments in the pedagogy of “core” design disciplines, human-centered design perspective seems not to be widespread enough in the education of so-called “peripheral” occupations of design, like architectural drafting.

Published in the International Journal of Architecture and Planning, Vol 8, No1, pp:62-87

Is design thinking about inclusive design?

A desk with a large sheet of paper and pink post it notes. A person stands with their hand resting on the table. Design Thinking is not inclusive design. — Some design thinking…

“Design thinking” will not produce inclusive design, according to an article in FastCo by Katherine Schwab. She claims it just maintains the status quo. She also claims design thinking privileges the designer above the users and limits their participation in the design process. Despite being encouraged to empathise with users, the designer is the one deciding what elements of the users’ experience are relevant. Therefore ‘Design Thinking’ is not about inclusive design.

This article has links to an essay from Harvard Business Review by Natasha Iskander who refers to a six step design process that claims to solve any problem. Iskander says that design thinking doesn’t encourage innovation. Rather, it is a strategy to preserve and defend the status quo, which means the designer remains in control. There is more on Iskander’s challenge to Design Thinkers in her essay.

Curitiba Bus System: Good planning in action

Thirty years ago, Curitiba’s forward-thinking and cost-conscious planners integrated public transportation into all the other elements of the urban planning system. They initiated a bus system that focused on meeting the transportation needs of all people. Consequently they claim to have a system that is both efficient and accessible.

While the tube shaped bus shelters seem a little cumbersome being raised up to be level with the bus entry, they shelter travellers from the weather and create a relatively level entry to and from the bus. They also claim that time spent at each stop is less than 30 seconds. Read about the planning of this rapid transport system in southern Brazil. It should be noted that this is not common practice in other parts of Brazil. The title of the article is Curitiba Bus System is Model for Rapid Transit.

Universal design in housing: The time has come

Time has come for the housing industry to catch up with the rest of society. Inclusion and diversity are now recognised as Australian values. Discrimination still exists of course, but many sectors, business and government, are striving to do better. That means designing products and services to embrace population diversity. However, the housing industry continues to resist change as evidenced by their lobbying to prevent state governments from adopting the Livable Housing Design Standard. They say it will substantially increase the cost of building a home. But how much is “substantially”?

Smaller building firms have shown that for a maximum of $3000 they can deliver universally designed homes. That’s because they thought of the design from the outset. They have adapted the cookie cutter shape.

One of the reasons the housing industry says it will cost more is because level entry is difficult to achieve on a steep slope. This can be true, but that is no reason for no change at all. Exceptions are made for one-off situations. Besides, mass market housing in a greenfield site is rarely on a steep slope – these are not favoured by developers.

The evidence

Two eminent economists responded to the call to comment on the draft changes and have concluded that benefits outweigh the costs. Dense reading but the document challenges the ABCB analysis at every point. They also conclude that Gold level of the Livable Housing Design Guidelines are not only beneficial to the community but they offer the best value overall.

Australia Cannot Afford NOT to Build Accessible Homes, gives an overview of why we must mandate universal design features now. We’ve had ten years for Livable Housing Australia to show that it can do this voluntarily. It has failed. It’s time for them to come good.

For the history of nearly 20 years of advocacy see Universal Housing Design in Australia: Getting to Yes.

Enabling environments for dementia

Staying home has taken on a new meaning, and for some, a priority, amid the COVID-19 pandemic. But what if the design of the home environment isn’t helping, especially if you have dementia? Alzheimer’s WA has a great website with really practical information on houses and apartments. But we need to create all environments for dementia.

Of course, staying home also means staying in the community. So the neighbourhood and facilities need to be dementia-friendly too. The website also has this covered. There are sections on, Public buildings, Gardens, Hospitals, and Care environments.

Each section takes you to a floor plan with interactive buttons. Each button takes you to an illustration of a room or space, again with buttons for more information. For example, a click on a floor plan kitchen takes you to an illustration of a kitchen. Within this illustration are buttons checking off each of the design principles, such as lighting and cooking. There are PDF lists for download as well.

This website is a comprehensive virtual information centre for living with dementia. It’s useful for family members and designers alike. Some elements might be something as simple as rearranging things so they can be seen. Others might need more design know-how. A great resource.

There’s also a Dementia Friendly Home app and a virtual experience by Dementia Australia.

Image courtesy Alzheimer’s WA.

Dementia-friendly neighbourhoods

Dementia-friendly neighbourhoods is a growing area of transdisciplinary research. But there are challenges and gaps that limit the depth of knowledge which need further research. An article from the University of Michigan outlines the issues for the built and social environments.

Neighbourhoods are multi-sensory – sight, sound, smell, taste and touch. Technological advances support things like wayfinding and memory in navigating environments.

The authors discuss the need for participatory methods to identify areas of need and to prioritise neighbourhood issue.

The title of the article is, Dementia-friendly neighbourhoods, Methodological challenges and research opportunities. It’s an in depth look at the issues from an academic perspective.

Accessible: Not what you think

It takes much more than a ramp to make a place or space accessible. It might allow entry and access for people who use mobility devices, but it doesn’t make for equity or inclusion. This is a well argued point in a Time magazine article. “Accessibility should be a catalytic force for something more” says Eddie Ndopu. It’s a “slippery, deceptive word that belies its own emancipatory meaning”.

Ndopu uses the term “accessibility” as meaning inclusion, where perhaps others might use inclusive or universal design. As many others have stated before, technical compliance does not always provide access, let alone inclusion. He discusses how accessibility, in the various interpretations, is, indeed, slippery. It implies freedom but does not deliver the goods.

A well-written and thoughtful read based on personal experience. A good reminder that for all the words, the intentions of those words are yet to be realised.

The title of the article is, It’s Time to Rethink the Language of Accessibility. And to Imagine a More Equal World.

The caption for the image in the magazine shows Eddie Ndopu, who has a degree from Oxford, works for the UN and plans to go to space.

Access and Ancient Greece

Ancient Greece is well known for its many temples and healing sanctuaries. Hence, we have evidence that the ancient Greeks thought about access ramps. They made an architectural choice without legislation. However, it wouldn’t make sense to design and build a healing sanctuary that excluded the very people it was designed for.

An article by Debby Sneed discusses the history and ancient sites from the perspective of access, illness, injury and disability. She shows that disablement features in ancient Greek icons, art and sculpture. This is an indicator that disability was considered relatively normal in society. There were no attempts to hide it.

An interesting history of ramps and ground level construction at healing sanctuaries. It includes details of various sites and discusses why some have ramps and others not. Sneed concludes that if the ancient Greeks gave thought to their disabled community, it’s important we do too.

The title of the article is, The architecture of access: ramps at ancient Greek healing sanctuaries

Abstract: Ancient Greece is well known for its many temples and sanctuaries, including several dedicated to healing and associated cults. Informed by disability studies, this article analyses the architecture of public spaces and facilities, alongside epigraphic, iconographic and literary evidence, to argue that the ancient Greeks sought to ensure the accessibility of healing sanctuaries. Even without a framework of civil rights as we understand them today, the builders of these sites made architectural choices that enabled individuals with impaired mobility to access these spaces. It is hoped that this research may stimulate further investigations into accessibility at other sites in the Classical world and beyond.

Guide for Public Interest Design

The Public Interest Design Education Guidebook is for anyone involved in educating and training upcoming designers. This academic guide has three parts: design curricula; educating the designer; and SEED Academic Case Studies.

Drawings alone are inadequate for communicating design intent – other means are required as well. Direct communication using everyday language in a participatory process is essential. In essence, a co-design approach.

The book challenges educational practitioners to educate students who might become alternative practitioners and design for public interest. “These practitioners enter into a potentially more fulfilling relationship with the site, its history, the community of users whose needs they address, and the members of the workforce who are their collaborators”.

Public Interest Design Education Guidebook: Curricula, Strategies, and SEED Academic Case Studies, presents a framework necessary to teach public interest designers. There are contributions from a range of authors covering all aspects of design education. They bring diverse approaches for inclusive community-based practices from across design disciplines.

The teaching strategies in the guide will empower educators “to excel in your pursuit of public interest design”.

SEED is the acronym for “Social Economic Environmental Design”. This is an update on the earlier 2016 edition of the Guidebook.

Author: Jane Bringolf

Mobility as a Service

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